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    Tier 2 Desktop Support Engineer - New York, United States - Gambitny

    Gambitny
    Gambitny New York, United States

    3 weeks ago

    Default job background
    Description
    Tier 2 Desktop Support Engineer (Windows & Mac)

    Are you ready to take your expertise in desktop engineering and technical support to the next level while making a tangible difference in the world? We have an exciting opportunity that might just be the perfect fit for you.

    We are currently seeking an experience Tier 2 Desktop Support Engineer (Windows & Mac) to join one of the leading media, technology, and financial institutions in NYC.

    As a Tier 2 Desktop Support Engineer, you will be at the forefront of our efforts, interfacing daily with C-Level Executives and collaborating closely with internal technology teams


    Your responsibilities will include:
    Proving Tier 2 & executive support with efficiency and professionalism to Windows & Mac Users
    Utilizing desktop management tools such as SCCM, JAMF, Bomgar for seamless operations
    Managing Group Policy and Active Directory/Exchange to ensure efficient system administration
    Leveraging Cloud services like Azure, G-Suite, and O365 to enhance productivity and scalability
    Communicating effectively to bridge the gap between technology and business objectives
    To thrive in this role, you'll need:4-8 years of experience in desktop engineering and technical support
    Windows & Mac Experience
    Proven expertise in desktop security and management tools (SCCM, JAMF, Intune, Bomgar etc.)
    Previous administration rights to Active Directory & Exchange
    Exceptional communication skills to engage with stakeholders at all levels
    Previous Windows Migration experience

    #J-18808-Ljbffr
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