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    IT Systems Engineer - Phoenix, United States - K2 Staffing

    K2 Staffing
    K2 Staffing Phoenix, United States

    5 days ago

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    Description

    Job Description

    Job DescriptionSummary Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Scottsdale, AZ) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.

    Duties & Responsibilities
    • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
    • Deploying and managing Windows Servers and Active Directory
    • Designing Local Area Networks
    • Implementing and monitoring network security
    • Optimizing and maintaining network software and hardware
    • Building and deploying file servers and cloud computing solutions
    • Configuring and deploying VOIP solutions
    • Performing network infrastructure troubleshooting
    • Manage Microsoft Exchange Server
    • Telephone solutions
    • Monitors alert systems and take appropriate action as per guidelines.
    • Ability to use various messages in an event log to affect repairs.
    • Receive escalated service requests requiring an enhanced response.
    • New User On-boarding
    Qualifications & Requirements
    • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
    • Having worked in an MSP environment is a MUST.
    • Three years of experience in a client-facing environment such as sales engineering
    • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
    • Possesses strong organizational and time-management skills
    • Experience writing proposals for and implementation of technical solutions to fulfill business needs
    • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
    • Strong understanding of technology and business productivity systems
    • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
    • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
    • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
    • Sales training experience is a plus
    Ideal Qualifications (not required)
    • CompTIA Net+ and/or CompTIA Security+
    • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
    • CCNA or CCIE-Cisco certifications a real plus
    Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Phoenix, AZ
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