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Brea

    Part-Time Veterans Administrative Assistant - Brea, United States - America Works Network of Companies

    America Works Network of Companies
    America Works Network of Companies Brea, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    Job Title: Part-Time Veterans Administrative Assistant
    Team: Homeless Veterans Reintegration Program (HVRP)
    Location: Brea, CA
    Compensation: $20/hour

    Purpose: America Works of California, Inc., a socially conscious company, is seeking a part-time Administrative Assistant to manage front desk duties and Veteran intake process for a workforce development program. The ideal candidate is highly skilled in computer and customer service skills, welcoming, and passionate about serving disenfranchised populations, especially military veterans.

    Duties and Responsibilities

    • Provides administrative support to ensure efficient office operation
    • Outreach and canvas community hubs such as shelters, non-profits, community-based organizations, transitional housing, public libraries, etc. to identify eligible participants
    • Assist clients with intake and enrollment process
    • Greets and provides warm welcome as the initial point of contact for all participants, guests, and partners at the office
    • Utilizes computer systems (Microsoft Office, Salesforce, etc.) to schedule meetings, send emails, and manage files
    • Manages multi-line phone system, screening and prioritizing calls
    • Conducts outreach to program participants via phone, email, and mailers
    • Assist with maintaining and organizing confidential participant files
    • Assist with special projects as needed

    Desired Qualifications

    • Must be able to work part-time at least 20 hours a week
    • Minimum of 4-year degree, recent college grads are encouraged to apply
    • Must be proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)
    • Proficiency in Salesforce, Microsoft Teams, and SharePoint preferred
    • Excellent customer service skills
    • Detail oriented with exceptional organizational skills
    • Strong oral and written communication skills
    • Able to meet deadlines and have a high degree of flexibility to adapt to changing tasks and priorities
    • Should be willing to learn other roles and advance, if the opportunity presents itself
    • Passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
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