General Manager - Glen Mills, PA, United States - Capriotti's Pennsylvania

Capriotti's Pennsylvania Glen Mills, PA, United States

1 week ago

Description

Performance Bonus
Medical, Dental, Vision
Retirement Account

Capriotti's Sandwich Shop is a dynamic, Fast Casual restaurant company with over 100 shops, with an aggressive growth plan.

If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.

We are a company that understands that our most important asset is our people You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

Builds teams by identifying, recruiting, and hiring the best in the available talent pool and utilizes good performance management strategies to retain talent.

Coaches, develops, and motivates the shop's Team Members by following Capriotti's training standards; Prepares team schedules with a focus on operational excellence and cost management without sacrificing Guest satisfaction and team morale.

Monitors compliance with health, safety, and building relations regarding food preparation, serving, and building maintenance.
Prepares all products according to Capriotti's specifications, using the correct portion, quality, and product presentation controls.
Responsible for cash management and bank deposits.
Monitors budgets, cost of goods sold, labor, payroll records, and all other financial transactions related to the shop.

Promotes an environment of "salesmanship" by encouraging a culture of suggestive selling and an orientation towards "counter service" versus "cashier" mindsets at the register.

Utilizes effective purchasing, inventory, receiving, and waste-monitoring procedures.
Actively participates and promotes all brand-wide and local marketing initiatives; demonstrates leadership in Local Shop Marketing (LSM).

Utilizes effective communication skills (oral, written, and listening) to foster positive relationships with Team Members, Guests, vendors, and other members of the Capriotti's brand.

Service Orientation – Actively looks for ways to help others.

Time Management – Demonstrates ability to multi-task; can remain "hands-on" during a busy shift without losing focus on the guest, product quality, and team performance; organizes, plans, and prioritizes daily and weekly tasks/projects.

Computer/Technology – Experience in POS systems and proficiency in the use of a computer (e-mail, spreadsheets, and other documents).

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