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Wellesley

    Product Advisor - Wellesley, United States - Dover Saddlery

    Dover Saddlery
    Dover Saddlery Wellesley, United States

    1 week ago

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    Description

    Job Details

    Job Location
    Wellesley 00- Wellesley, MA


    Position Type
    Full-Time/Part-Time


    Description


    Job Summary:


    Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.


    Responsibilities:
    Greet customers and provide exceptional customer service experience
    Answer questions, suggest promotional items and provide product information
    Process payments by totaling purchases; processing checks, cash and store or other credit cards.
    Process customer refunds courteously and professionally.
    Process merchandise shipments
    Assist with store upkeep
    Perform other duties as assigned


    Qualifications


    Requirements:
    Must have English equestrian experience

    Basic understanding of sales principles and customer service practices
    Solid communication and interpersonal skills
    Ability to read, write and effectively communicate with customers, peers and management
    Telephone etiquette
    Ability to multi-task, while being attentive to customers
    Ability to work as part of a team and take initiative independent of direct supervision
    This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
    Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
    Available to work a variety of hours, which may include mornings, evenings, weekends, and holidays
    High school diploma or equivalent, or in pursuit of a diploma
    Team Player
    Problem Solving
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