Jobs
>
Irvine

    Call Center Agent - Irvine, United States - Ultimate Staffing Services

    Ultimate Staffing Services
    Ultimate Staffing Services Irvine, United States

    3 weeks ago

    Default job background
    Description
    Client Job Description

    Our client located in Carlsbad, CA is looking to expand their brand new call center with a call center agent. This is a fantastic temp to hire opportunity with a fast growing company specializing in various skin treamements for medical issues.

    POSITION SUMMARY:

    Answer incoming calls and place outbound calls to patients and doctor's offices, answer inquiries and questions, handle health insurance information, provide information, create leads, and book appointments with doctor offices.

    ESSENTIAL JOB FUNCTIONS INCLUDED BUT NOT LIMIT TO:

    Answer calls and respond to emails.

    Handle customer inquiries both telephonically and by email. Research required information using available resources.

    Manage and resolve patients' inquiries.

    Provide customers with therapy and service information.

    Update existing patients' data.

    Identify and escalate issues.

    Route calls to appropriate resources when applicable. Follow-up patient calls.

    Document all call information according to standard operating procedures. Create leads, book appointments.



    All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

  • FYDI

    Call Center Agent

    2 weeks ago

    FYDI Tustin, United States

    Job Title: Call Center Agent · Company: Fulfill Your Dreams Internationally, Inc. · About Us: · Fullfil Your Dreams Internationally, Inc. is a leading business process outsourcing provider dedicated to delivering exceptional customer service solutions to clients worldwide. We pri ...

  • Capgemini Government Solutions LLC

    Customer Service- Call Center Agent

    2 weeks ago

    Capgemini Government Solutions LLC Irvine, United States

    **Responsibilities**: · As a Call Center Agent, you will: · - Respond to incoming telephonic and non-telephonic inquiries by researching cases, customer history, and other knowledge articles to provide an appropriate response. · - Clearly document and communicate all customer int ...

  • FYDI

    Call Center Agent

    1 week ago

    FYDI Tustin, United States

    Job Title: Call Center Agent (Medical Field) · Company: Fullfil Your Dreams Internationally, Inc. · About Us: · Fullfil Your Dreams Internationally, Inc. is a leading business process outsourcing provider dedicated to delivering exceptional customer service solutions to clients w ...

  • Coastline Orthopaedic Associates

    Call Center Agent

    1 week ago

    Coastline Orthopaedic Associates Fountain Valley, United States

    **Responsibilities** · - Manage large amounts of inbound and outbound calls in a timely manner · - Schedule appointments accordingly · - Follow communication "scripts" when handling different topics · - Identify patients' needs, clarify information, research every issue and provi ...

  • Automotive Product Consultants

    Call Center Agent

    2 days ago

    Automotive Product Consultants San Clemente, United States

    **Position**: · Sales Agent · **Location**: San Clemente, CA · **Reports to**: Sales Support Manager · Monthly Draw: $3,000 per month Plus commission · **About Us**:Automotive Product Consultants (APC) provides an array of services in the automotive industry and other industries. ...

  • Sapphire Technologies

    Call Center Agent

    4 days ago

    Sapphire Technologies Rancho Santa Margarita, CA, United States Freelance

    Our client, an established customer center with global locations and numerous awards, is seeking multiple employees (m/f/d) for telephone and written customer support in Rancho Santa Margarita, CA. Exciting service topics (inbound) are waiting for you · **Your responsibilities**: ...

  • MemorialCare Health Services

    Call Center Representative/call Agent Ii

    2 weeks ago

    MemorialCare Health Services Fountain Valley, United States

    **Call Center Representative/Call Agent II** · - (MEM007993) · **Description** · **Title**:Call Center Representative/Call Agent II · **Location**:Fountain Valley · **Department**:Navigation Center · **Status**:Part-time (30hrs per week) · **Shift**:(6hr shifts)** **Variable/Pred ...

  • Mount Sinai

    Access Center Lead Agent- Call Center, Nassau, Long

    2 weeks ago

    Mount Sinai Huntington, United States

    **Description** · **Access Center Lead Agent - Greenlawn, Long Island · - OFFS** · **Strength Through Diversity** · Ground breaking science. Advancing medicine. Healing made personal. · **Job Title: Access Center Lead Agent** · The Lead Agent for the Access Center is a senior lev ...

  • Freeway Insurance Services America, LLC

    Call Center Insurance Agent

    3 weeks ago

    Freeway Insurance Services America, LLC Buena Park, United States

    **_Pay Range: _** · $5000 - $10000 / month · **Our Perks**: · - Unlimited/Uncapped commission - **With no commission chargebacks**: · - Lucrative incentive sales plans, bonuses and sales contests · - No Cold Calling · - We have a high volume of inbound sales leads and walk in tra ...

  • Capgemini Government Solutions LLC

    Customer Service- Call Center Agent

    3 weeks ago

    Capgemini Government Solutions LLC Irvine, United States

    Job Responsibilities · As a Call Center Agent, you will: Obtain client information by answering telephone calls; responding to emails; interviewing clients; researching and verifying information. · Respond to incoming telephonic and non-telephonic inquiries by researching cases ...

  • HK CORPORATION

    Call Center Customer Service Agent

    2 weeks ago

    HK CORPORATION Chino, United States

    **WE WILL TRAIN NO EXPERIENCE NEEDED WEEKLY PAY ** · **THIS JOB IS FROM 7AM TO 2PM MONDAY THROUGH FRIDAY** · **HOURLY PLUS BONUS.** · - ABILITY TO FOLLOW A SCRIPT & MANAGE OUTGOING CALLS. · - FIRST JOB OKAY. · - COMFORTABLE ON THE PHONE · - ABLE TO BE A TEAM PLAYER · - SPANISH IS ...

  • DMA Consulting

    Contact Center Agent

    1 week ago

    DMA Consulting Santa Ana, United States

    Job Description · Job DescriptionAbout us: DMA Consulting is a rapidly growing innovative company with a focus on developing and implementing strategic consulting services. We aim to disrupt conventionality with our unique approach, best recognised for advising businesses towards ...

  • Toshiba America Business Solutions

    Call Center Agent I

    3 weeks ago

    Toshiba America Business Solutions Lake Forest, United States

    Call Center Agent I - HardwareHourly Rate: $22.85 to $32.00 · The pay range for the position (paid biweekly) is $22.85 / per hour to $32.00 / per hour depending on experience. · Toshiba America Business Solutions, Inc. is a global powerhouse with a 150-year heritage. We are an ...

  • Toshiba America Business Solutions

    Call Center Agent I

    3 weeks ago

    Toshiba America Business Solutions Lake Forest, United States

    Call Center Agent I - Hardware · Hourly Rate: $22.85 to $32.00 · The pay range for the position (paid biweekly) is $22.85 / per hour to $32.00 / per hour depending on experience. · Toshiba America Business Solutions, Inc. is a global powerhouse with a 150-year heritage. We are a ...

  • MSX INTERNATIONAL

    Warranty Call Center Agent

    14 hours ago

    MSX INTERNATIONAL Fountain Valley, United States

    Title: Warranty Call Center Agent · Location: Remote - Fountain Valley, CA, US · Job Type: Full-time with Benefits · Who We Are · For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transformin ...

  • Sapphire Solutions

    A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints

    3 days ago

    Sapphire Solutions Orange, United States

    OUR UNDERSTANDING · We do our work with joy and conviction. · Our understanding is the basis of our daily actions. Our values are important to us and shape our working relationships with colleagues, employees, and customers. · YOUR TASKS · Handling customer inquiries by phone and ...

  • Stellar Innovations

    A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints

    3 days ago

    Stellar Innovations Garden, United States

    Home Office · We are looking for Attention Estonian Customer Service Representatives No sales, no distribution Finding Estonian customer service representatives is like discovering a pearl in the ocean - a valuable resource that we proudly welcome to our team. · Would you like to ...

  • SmartStop Self Storage

    Call Center Director

    3 weeks ago

    SmartStop Self Storage Irvine, United States

    **_Think Outside the Box_** · A company that embraces CHANGE while enhancing EVERYONE'S journey. · **About SmartStop Self Storage** · SmartStop Self Storage is a diversified real estate company in the self-storage industry, operating in 22 states in the US and three provinces in ...

  • Irvine BMW

    Vehicle Loaner Agent

    3 weeks ago

    Irvine BMW Irvine, United States

    The Loaner Car Agent Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $17.00. · **Position Purpose** · The **Loaner Car Agent** is responsible for ensuring all service customers needing a Loaner ...

  • UC Irvine Medical Center

    Nurse Navigator

    2 weeks ago

    UC Irvine Medical Center Irvine, United States

    Updated: Apr 19, 2024 · Location: Irvine · **Job Type**: · Department: ACC ‐ Cancer Center · **UC Title: CASE MGR EX** · **Position Number**: · **Reports to**:Ambulatory Care Patient Mgr 2 · **Working Title**:Nurse Navigator · **Cost Center**:ACC ‐ Cancer Center · **Bargaining ...