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    Floor Manager - Washington, United States - Unconventional Diner

    Unconventional Diner
    Unconventional Diner Washington, United States

    1 week ago

    Default job background
    Full time
    Description
    Job Details

    Unconventional Diner is looking for a floor manager to join the team As Floor Manager at Unconventional Diner, you will play a key role in ensuring the smooth and efficient operation of our dining establishment. You will lead our front-of-house team, oversee the dining experience, and maintain the highest standards of the guest experience. If you're a dynamic and experienced manager with a passion for hospitality and a dedication to creating memorable dining experiences, we'd like to hear from you

    Key Customer complaints

    Qualifications:

    • 2+ years of experience as a Restaurant Floor Manager or similar role.
    • Strong leadership and team management skills.
    • Excellent communication and customer service skills.
    • Knowledge of food and beverage operations.
    • Ability to work in a fast-paced and high-pressure environment.
    • Knowledge of safety and sanitation regulations.
    • Proficiency in restaurant management software is a plus.


    Responsibilities:

    • Make weekly schedules for employees and communicate that with all employees
    • Facilitate team-building activities
    • Delegate to staff but facilitate and cultivate an inclusive and respectful work environment for staff and guests
    • Communicate with culinary team and other heads of departments when necessary
    • Ensure the productivity of team members in both back and front of house
    • Greet and accommodate guests requests
    • Ensure service standards are top-notch
    • Find room for improvement in all aspects, especially service and customer satisfaction
    • Monitor and adhere to safety and hygiene standards and procedures
    • Investigate and resolve


    More detail about Unconventional Diner part of Garden Hospitality, please visit
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