- Ensure all guests and team members feel genuinely welcomed and respected.
- Advocate for internal policies, procedures, and training programs.
- Support in achieving company objectives in sales and service standards.
- Understanding of beverage programs and wine pairings to enhance guest experience.
- Develop staff in managerial and professional skills.
- Organize required paperwork in a timely manner.
- Ensure consistent enforcement of company policies regarding employee performance.
- Comply with health, safety, and labor regulations.
- Provide advice and suggestions to the General Manager.
- Ability to stand for up to 10 hours daily and lift up to 20lbs.
- Demonstrate urgency and multitasking abilities when required.
- Proficient in restaurant management software.
- Familiarity with Office 365 and Microsoft applications.
- Independently make decisions for the business.
- Availability to work evenings, weekends, and holidays.
- 2-3 years of dining room experience in a high-volume, upscale venue preferred.
- Degree in Hospitality Management, Business, or Culinary a plus.
- Proven success in managing teams and guest experience.
- Excellent communication and ability to remain calm under pressure.
- Dependable with a passion for hospitality.
- Competitive salary and participation in ilili bonus program.
- Medical, dental, and vision benefits with wellness reimbursement.
- Paid Time Off (PTO).
- Dining Benefits.
- Professional Development opportunities.
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Floor Manager - Washington, United States - ilili Restaurants
Description
Welcome to ilili, the distinguished institution of Lebanese cuisine and hospitality excellence in the US. Executive Chef and Owner Philippe Massoud has established ilili's reputation as a culinary hotspot for elevated Lebanese dishes. At ilili, guests experience the fusion of local charm with Lebanese warmth.
ilili DC is looking for a dynamic and seasoned Dining Room Manager! Candidates with prior experience in upscale, high-volume dining establishments are preferred. A positive attitude is essential!
Key Responsibilities:
Position Requirements:
Ideal Experience:
Benefits:
ilili Restaurant is an equal opportunity employer. Applicants are assessed based on their qualifications and abilities without discrimination.