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Rancho Cucamonga

    Bilingual Customer Service - Rancho Cucamonga, United States - Ultimate Staffing Services

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    Description

    Job Description: We are looking for a Bilingual Spanish Customer Service Representative for a company in Rancho Cucamonga, CA. The ideal candidate will handle inquiries, escalations, invoicing, order processing/changes, and data entry for business clients.

    Schedule: Monday to Friday, 8am-5pm

    Pay Rate: To be discussed

    Responsibilities:

    • Manage incoming calls and emails
    • Process orders and changes through e-commerce platforms
    • Address customer inquiries, escalations, and returns if necessary
    • Maintain e-commerce platforms
    • Assist with various customer service and e-commerce tasks

    Requirements:

    • High School Diploma or GED
    • 2-3 years of experience in Customer Service, E-Commerce, or related office roles
    • Proficiency in MS Office Suite and Oracle (Preferred)
    • Bilingual in English and Spanish or English and Mandarin

    To apply, please submit your updated resume for immediate review.

    All qualified applicants will be considered without discrimination based on various factors. We comply with all relevant laws and regulations.


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