Soely Collazo

I am a dedicated college student with a strong background in customer service and patient care/support. Fluent in both Spanish and English, I bring effective communication skills to any setting. With a reputation for being responsible, kind, and hardworking, I am committed to delivering exceptional service. My experience has honed my abilities to engage with diverse individuals, address their needs, and ensure their satisfaction. Throughout my years in the industry, I have developed a passion for fostering positive interactions and creating a comfortable environment for those I serve. I am skilled at managing tasks efficiently and collaborating within a team. My bilingual proficiency allows me to connect seamlessly with a wider range of people. I am eager to contribute my expertise and dedication to further enhance the success of your team.

My experience includes working as a Crew Trainer at McDonald’s, where I handled customer concerns, trained new crew members, and maintained restaurant cleanliness. I also worked as a Medical Assistant at the Southern California Center for Pain Management, where I assisted patients, maintained medical supplies, and supported medical procedures.

I participated in the SHPEP program at UCLA, enhancing my clinical skills and communication abilities. Additionally, I was a CNA student at a Community Health Center, assisting nurses and providing emotional support to patients.

I have a strong tutoring and mentoring background, having conducted numerous sessions for high school students in reading, vocabulary, and comprehension. My achievements include receiving the Hispanic Fund Scholarship, California Scholarship Federation Award, and Cum Laude Award.

Fluent in Spanish and English, I possess strong computer skills, leadership experience, and effective communication abilities. With a high level of responsibility, fast-learning aptitude, and problem-solving skills, I am adaptable and well-equipped to contribute positively to any team. My qualifications also include the Golden State Seal Award, Principal’s Honor Roll for four years, and a BLS certificate.

I am currently pursuing a Bachelor of Science in Public Health at California State University, Los Angeles. My educational background includes coursework in Human Anatomy and Physiology, General Chemistry, Statistics, Psychology, Epidemiology, and Health and Wellness.

I completed CNA training at McKallen Medical Training in Rancho Cucamonga, where I gained skills in electronic medical records, medical terminology, and patient care and safety. I also hold a high school diploma from Chaffey High School, where I graduated with honors and was a certified EMR. During high school, I served as an independent mentor and tutor.