Jobs
>
Silver Spring

    Medical Call Center Representative - Silver Spring, United States - Networks Connect Professional Staffing

    Networks Connect Professional Staffing
    Networks Connect Professional Staffing Silver Spring, United States

    2 weeks ago

    Default job background
    Description
    *Networks Connect Professional Staffing* is seeking a dynamic *Medical Call Center Representative* to join a prominent Healthcare Network on a *FT/PRN basis*. This role is crucial for managing the scheduling, pre-certification, verification, and documentation of procedures for ancillary services and minor surgical treatments. The ideal candidate will act as a vital link among our call center, clinics, and external providers, ensuring seamless communication and high-quality patient care.

    *Responsibilities*:


    • Schedule and verify appointments for ancillary services and minor surgical treatments, ensuring adherence to departmental guidelines.
    • Accurately document and register patient appointments via telephone, maintaining the integrity of data entered into our computer management system.
    • Serve as a liaison, ensuring effective communication between call center, clinics, and external providers.
    • Obtain and validate patient information from various sources, ensuring accuracy and completeness.
    • Deliver exemplary customer service within established standards.
    • Support departmental and interdepartmental operations through assistance and collaboration.
    *Skills*:


    • Exceptional customer service and communication skills.
    • Proficient in problem-solving and critical thinking.
    • Competent in computer use and Microsoft Office Suite.
    • Knowledge of medical terminology and CPT-4/ICD-10 coding.
    • Ability to type a minimum of 30 words per minute.
    • Must complete Patient Access training curriculum and pass competency assessments.
    *Qualifications*:

    * *Minimum Education*: High School Diploma or GED (Required); Associate's Degree (Preferred).
    * *Experience*: At least 3 years of *CALL CENTER* patient registration and scheduling, medical insurance screening, and verification experience.


    If you're a detail-oriented professional with a passion for healthcare and customer service, we encourage you to apply for this exciting opportunity as a *Medical Call Center Representative*.

    Apply by submitting your resume today


    Job Types:
    Full-time, Part-time


    Pay:
    $ $22.00 per hour


    Benefits:

    • 401(k)
    • 401(k)
    matching

    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 4 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift
    • Monday to Friday
    • Night shift
    • On call
    • Overnight shift
    • Weekends as needed

    Ability to Relocate:

    • Silver Spring, MD: Relocate before starting work (Required)

    Work Location:
    In person
  • Clark Creative Solutions, LLC

    Call Center Representative

    3 weeks ago

    Clark Creative Solutions, LLC Silver Spring, United States

    Job Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opp ...

  • Children's National Hospital

    Call Center Representative

    2 weeks ago

    Children's National Hospital Silver Spring, United States

    **Description** · Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obt ...

  • Millennium Physicians Association

    Medical Call Center Representative

    3 weeks ago

    Millennium Physicians Association Spring, United States

    **General Summary of Duties**:This position is responsible for providing a full range of telephone operator duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff in a busy Medical O ...

  • Children's National Hospital

    Access Call Center Representative

    3 weeks ago

    Children's National Hospital Silver Spring, United States

    **Description** · Schedule, pre-certify, verify and document procedures for ancillary services and minor surgical treatments. Serve as a liaison between call center, clinics, and external providers. Provide accurate documentation following all established protocols to register an ...

  • Washington Orthopaedics and Sports Medicine

    Call Center/patient Access Representative

    1 week ago

    Washington Orthopaedics and Sports Medicine Chevy Chase, United States

    **JOB SUMMARY: High School or GED required. Associate's Degree or related healthcare certification preferred. One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology. Bilingual in Spanish helpful.** · **Facilitates ...

  • Center for Vein Restoration

    Call Center Representative

    3 weeks ago

    Center for Vein Restoration Greenbelt, United States

    **_We're America's Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019_** · **_ As the nationally recognized leader in the treatment of vein d ...

  • Columbia Associates

    Intake Call Center Representative

    2 weeks ago

    Columbia Associates Washington, United States

    Join us at **Columbia Associates**, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raisi ...

  • ROYALTIES

    Call Center Representative

    6 days ago

    ROYALTIES Arlington, United States

    Overview: · **Duties**: · - Handle inbound and outbound calls in a professional and courteous manner · - Assist customers with inquiries, concerns, and requests · - Provide accurate information regarding products or services · - Perform data entry tasks accurately and efficiently ...

  • The Home Doctor

    Call Center Representative

    1 week ago

    The Home Doctor Falls Church, United States

    **Why Join Us** · At The Home Doctor, we believe in providing professional growth, team collaboration, innovation and work-life balance We offer many opportunities for advancement, competitive compensation packages, benefits and flexible scheduling to support your well being. · J ...

  • Potomac Valley Orthopaedics, CAO

    Call Center Representative

    2 weeks ago

    Potomac Valley Orthopaedics, CAO Olney, United States

    Busy Orthopaedic practice with 5 locations is looking for a Call Center Representative to work in our Olney office. Answering telephones, schedules appointments, etc. Hours are Monday thru Friday 8:30am to 5:00pm. Full time position with benefits. Customer service experience is a ...

  • Corporate Payroll Services

    Call Center Representative

    4 days ago

    Corporate Payroll Services Rockville, United States

    Corporate Payroll Services is actively seeking **outbound call center reps **for our call center in Rockville, MD. This position helps with scheduling appointments for our sales teams by cold calling businesses and business owners. · Our company offers rewards and perks such as: ...

  • Conserve Development

    Call Center Representative

    2 weeks ago

    Conserve Development Baltimore, United States

    We are seeking a customer-oriented Call Center Representative to join our dynamic team. In this role, you will be responsible for providing exceptional customer service and resolving issues to ensure customer satisfaction. As a Call Center Representative, you will serve as the ma ...

  • Friedman, Framme & Thrush

    Call Center Representative

    1 week ago

    Friedman, Framme & Thrush Baltimore, United States

    **About us** · Friedman Framme & Thrush is a firm that brings innovation to the legal industry. Our call center reps once training is complete, work fully remote assisting our clients in seven different states up and down the northeastern region of the United States. · Our work e ...

  • The Heart Center of Northern Anne Arundel County

    Call Center Representative

    2 weeks ago

    The Heart Center of Northern Anne Arundel County Glen Burnie, United States

    Job Overview: · We are seeking a highly motivated and patient-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our patients. This is a fast-pace ...

  • National Spine And Pain Centers LLC

    Communication Center Representative

    1 week ago

    National Spine And Pain Centers LLC Fairfax, United States

    : · **Call Center Representative**: Onsite · **Reports to**: Center Manager · **Shift Schedule**: Days-Onsite · **Job Category**: Clinical · **Job Status**: Non-Exempt · For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain ...

  • Children's National Health System

    Call Center Representative

    3 weeks ago

    Children's National Health System Silver Spring, United States Full time

    Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Respons Call Center, Representative, ...

  • Children's National Health System

    Call Center Representative

    2 weeks ago

    Children's National Health System Silver Spring, United States Part time

    Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Respons Call Center, Part Time, Repre ...

  • Advantia Health

    Call Center Representative

    3 weeks ago

    Advantia Health Silver Spring, United States

    OB-Gyn Associates of Advantia is seeking a full-time bilingual Call Center Representative. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. · Job R ...

  • Brightkey, Inc

    Call Center Representative

    1 week ago

    Brightkey, Inc Annapolis Junction, United States

    **BrightKey **is currently looking to grow their customer service team at their Annapolis Junction, MD location (near Columbia/Jessup MD). We are looking for Call Center Professionals with at least one year or experience in professional customer service, preferably in a call cent ...

  • Children's National Medical Center

    Call Center Representative

    2 weeks ago

    Children's National Medical Center Silver Spring, United States Full time

    Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validat ...