Call Center Representative - Falls Church, United States - The Home Doctor
Description
Why Join Us
At The Home Doctor, we believe in providing professional growth, team collaboration, innovation and work-life balance We offer many opportunities for advancement, competitive compensation packages, benefits and flexible scheduling to support your well being.
The Home Doctor is a leading home improvement company dedicated to enhancing homes and lifestyles. We pride ourselves on providing high-quality products and services to our customers. As we continue to grow, we are looking for
motivated and results-driven individuals to join our team as
Call Center Representative.
As a
Call Center Representative, you will be the first point of contact for our potential customers.
You will play a crucial role in
educating customers about our home improvement products and services, identifying their needs, and connecting them with our sales team for a free in-home diagnosis.
Your responsibilities will include:
- Making outbound calls to potential customers
(no cold calling): - Engaging customers in meaningful conversations to understand their home improvement needs.
- Presenting and explaining our product and service offerings.
- Building and maintaining a pipeline of prospective customers.
- Meeting and exceeding sales targets and goals.
- Providing excellent customer service and maintaining a positive and professional attitude.
Qualifications:
-
Previous experience in sales or customer service is a plus, but not required.
- Excellent communication and interpersonal skills.
- Strong problemsolving and negotiation abilities.
- Selfmotivated and goaloriented.
- Ability to work in a fastpaced and dynamic environment.
- Basic computer skills and familiarity with CRM software.
- Business casual dress code
Benefits:
- Competitive base salary and commission structure.
- Comprehensive training and ongoing support.
- Opportunities for career advancement and growth within the company.
- Positive and collaborative work environment.
- Health and dental benefits.
Pay:
$ $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Onthejob training
- Professional development assistance
- Referral program
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
Work Location:
In person
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