- Process and bill orders received by phone, fax, email, website, and mail
- Maintain accurate and detailed records of client history: interactions, transactions, inquiries, complaints, comments, and plans of action
- Set up new customer prepay accounts
- Maintain weekly international shipments to assigned distributors
- Promptly handle incoming calls from current and prospective clients
- Remain aware of product back orders and special orders
- Act as a liaison between various departments
- Observe safety, security and regulatory procedures
- Maintain compliance with all company policies, plans and procedures
- Education: Associate degree preferred
- Experience: 2 years (customer service related)
- Computer Skills: Microsoft Office Suite (Outlook, Word, Excel)
- Ability to prioritize tasks, be organized, and pay attention to detail
- Ability to work independently
- Availability to work on-site in Ann Arbor during normal business hours
- Demonstrate Cayman's Core Values – Integrity, Collaboration, People, Learning, and Excellence
- Competitive compensation
- Medical, dental and vision insurance
- Generous paid time-off (4 weeks) for vacations, sick and/or personal reasons
- Over 10 paid holidays per year, including the week of 12/24 through 1/1
- 401(k) plan
- Tuition Reimbursement and Student Debt Payment Program
- Life and disability insurance plans
- Flexible spending accounts for medical and dependent care (FSA)
- Fun employee events all year long
- Flexible work schedules
- Employee assistance program
- Casual dress
- Onsite Gym Facility
-
Customer Service Specialist
1 week ago
ApiTech Ann Arbor, United States** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO03603 Showing 1 location **Job Details** · **Description** · The Customer Relations Specialist will be responsible to provide and nurture customer relations activities be ...
-
Customer Relations Specialist
1 week ago
ApiTech Ann Arbor, United States** Customer Relations Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO03603 Showing 1 location **Job Details** · **Description** · The Customer Relations Specialist will be responsible to provide and nurture customer relations activities ...
-
Customer Success Specialist
1 week ago
NSF International Ann Arbor, United StatesNSF is seeking to add a Customer Success Specialist to its growing team. In this role, you will be responsible for reviewing, triaging, routing, and answering inquiries received across all communication channels at NSF. Your role will include providing accurate and timely respons ...
-
Customer Experience Specialist
5 days ago
British Swim School Ann Arbor, United StatesCustomer Experience Specialist · Part Time Ann Arbor · Benefits: · + Free uniforms · + Opportunity for advancement · + Training & development · A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of ...
-
Customer Experience Specialist
1 week ago
British Swim School Ann Arbor, United StatesCustomer Experience Specialist · Part Time Ann Arbor · Benefits: · + Free uniforms · + Opportunity for advancement · + Training & development · A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of ...
-
Customer Success Specialist
1 week ago
NSF Ann Arbor, United StatesJob Description · NSF is seeking to add a Customer Success Specialist to its growing team. In this role, you will be responsible for reviewing, triaging, routing, and answering inquiries received across all communication channels at NSF. Your role will include providing accurate ...
-
Customer Success Specialist
4 days ago
NSF Ann Arbor, United StatesJob Description · NSF is seeking to add a Customer Success Specialist to its growing team. In this role, you will be responsible for reviewing, triaging, routing, and answering inquiries received across all communication channels at NSF. Your role will include providing accurate ...
-
Commercial specialist for customs
1 week ago
Eclipse Enterprises Maybee, United StatesYour job profile: · You support the implementation and establishment of import and export customs control. · You are responsible for fulfilling all legal requirements within the scope of customs clearance, including regulatory requirements. · You review and update customs tari ...
-
IT Administrator
1 week ago
Crimson Solutions Traver, United StatesIT Administrator / IT Specialist (m/f/d) · Full-time · Albrechtstraße 5, Pirmasens, Germany · Hybrid · With professional experience · Passion connects us · Münzenversandhaus Reppa GmbH is a medium-sized, innovative family business in the mail order industry. Thanks to our l ...
-
Customer Experience Specialist
2 days ago
British Swim School of Detroit South Lyon, United StatesA position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival of the littlest". · Compensation and Benefits (dependent on the franchise owner): · Competitive pay based on exper ...
-
Customer Experience Specialist
1 week ago
British Swim School South Lyon, United StatesCustomer Experience Specialist · Part Time British Swim School- South Lyon · A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest. · Compensation and ...
-
Customer Experience Specialist
3 days ago
British Swim School South Lyon, United StatesCustomer Experience Specialist · Part Time · • British Swim School- South Lyon · A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival of the littlest". · Compensation ...
-
Customer Experience Specialist
1 week ago
British Swim School of Detroit South Lyon, United StatesA position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival of the littlest". · Compensation and Benefits (dependent on the franchise owner): · Competitive pay based on exp ...
-
Customer Service Specialist
7 hours ago
Harvard Resource Solutions LLC Southfield, United StatesHarvard Resource Solutions is seeking an Customer Service Specialist on a direct hire basis for their automotive supplier client in Southfield, MI. · Duties of Customer Service Specialist · Provide exceptional customer service to internal and external customers. · Process orders ...
-
Customer Service Specialist
1 week ago
Harvard Resource Solutions Southfield, United StatesHarvard Resource Solutions is seeking an Customer Service Specialist on a direct hire basis for their automotive supplier client in Southfield, MI. · Duties of Customer Service Specialist · Provide exceptional customer service to internal and external customers. · Process ord ...
-
Customer Service Specialist
1 week ago
Glradvanced Livonia, United States**Customer Service Specialist** · at GLRA Livonia, MI Our professional Team Members are committed to providing service excellence and are passionate about going above and beyond to exceed our customers expectations. We are looking for individuals who have integrity with strong i ...
-
Customer Care Specialist
1 week ago
Tidewell Hospice Southgate, United States** Customer Care Specialist** · **Job Category****:** Admissions **Requisition Number****:** CUSTO003450 Showing 1 location **Job Details** · **Description** · Responsible for successfully managing both inbound and outbound calls. Follows communication scripts, handles a varie ...
-
Customer Experience Specialist
5 days ago
British Swim School of Detroit South Lyon, United StatesJob Description · Job DescriptionA position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest. · Compensation and Benefits (dependent on the franchise owner):Co ...
-
Customs Compliance Specialist
1 week ago
Cabinetworks Group Livonia, United StatesJob Description · Our people are the life of this company. Together, we build life into the kitchen. · We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, worki ...
-
Sr. Customs Specialist
1 week ago
Adient Plymouth, United StatesJOB DESCRIPTION · Overview: · The successful candidate will be part of the Global Customs & Trade Compliance (GCTC) organization that is responsible for the company's customs and trade compliance activity throughout the world. The team focuses on ensuring the company's imports ...
Customer Specialist - Ann Arbor, United States - Cayman Ltd
Description
Headquartered in Ann Arbor, Michigan, Cayman Chemical Company supplies scientists worldwide with the resources necessary for advancing human and animal health. We offer a vast product catalog that is constantly growing to meet the needs of our clients. Additionally, we provide service programs that include comprehensive solutions to drive clients' projects to completion.
Our mission is to make research possible. That starts by employing a talented and highly qualified group of experts that develop the tools to support research scientists.
Currently, we are looking to add a Customer Specialist (8:30 AM to 5:00 PM SHIFT) to the team:
Responsibilities and Duties: