-
Relations Specialist
2 days ago
Apet Inc. East Dundee, United States**Responsibilities**: · - Develop and maintain relationships with all companion animals, birds and live food suppliers. · - Evaluate production abilities for all suppliers and communicate with segment manager on availability. · - Evaluate and insure vendor compliance with regulat ...
-
Provider Relations Specialist
6 days ago
Healthcare Partners Mso Garden City, United StatesHealthCare Partners, IPA and HealthCare Partners, MSO together comprise our health care delivery system providing enhanced quality care to our members, providers and health plan partners. Active since 1996, HealthCare Partners (HCP) is the largest physician-owned and led IPA in t ...
-
Specialist, Employee Relations
1 week ago
Ford Motor Company Dearborn, United StatesWe are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, were all a part of something bigger than ourselves. Are you ready to change the way the world moves? Specialist, Relations, Employe ...
-
Training and Labor Relations Specialist
1 week ago
enVista Romulus, United StatesJob Description: · Under the direction of the Sr. Human Resource Manager, the Training and Labor Relations Specialist is responsible for support of all human resource functions for the Romulus site. The individual recommends and interprets company and department policies and com ...
-
Accounting Specialist
1 week ago
Allegion Farmington, United StatesCreating Peace of Mind by Pioneering Safety and Security · At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security ar ...
-
Account Manager
1 week ago
Patricia Medrano - State Farm Agent Woodhaven, United States**ROLE DESCRIPTION**: · Patricia Medrano - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Manager - State Farm Agent Team Member with our agency, your att ...
-
Inpatient Coder 3 Certified
1 week ago
Hartford HealthCare Corp. Farmington, United States**Description** · **Job Schedule**: Full Time · **Standard Hours**: 40 · **Job Shift**: Shift 1 · **Shift Details**: · Work where every moment matters. · Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing ever ...
-
Human Resources/payroll Specialist
4 days ago
The Staff at East West Garden City, United States**Job Summary**: · The Human Resources/Payroll Specialist is a key part of the Human Resources/Payroll team. Responsibilities include working within our Human Capital Management system, processing semi-monthly payroll, payroll reconciliations, overseeing time cards, employee on-b ...
-
Facilities Coordinator
18 hours ago
SCO Family of Services Garden City, United States**Position: Facilities Coordinator** · The Facilities Coordinator position requires a detail-oriented person who can efficiently and effectively problem-solve, communicate and manage response to building violations, and other related building maintenance issues on agency properti ...
-
Director Procurement
1 week ago
The Jackson Laboratory Farmington, United StatesThe incumbent is the procurement specialist, responsible for the development and ongoing administration of all aspects of a world-class, non-profit procurement office. The individual is a member of the Controller's office; they will form and maintain strategic internal relationsh ...
-
Telehealth Specialist
1 day ago
Visionworks Garden City, United States**About Us**: · Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals ...
-
Administrative Assistant
4 days ago
R&D Dynamics Corporation Bloomfield, United States**Administrative Assistant - Accounting Specialist** · The administrative assistant will be responsible for managing the corporate financials using QuickBooks, operating bank transactions, running payrolls, balancing books and handling invoices. · **Position Responsibilities** · ...
-
University Of Michigan Ann Arbor, United StatesHow to Apply · A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. · ...
-
E-commerce Manager
4 days ago
Chery Equipment Group Garden City, United States**E-Commerce Manager** · Chery Industrial · Garden City, NY · **Company Details** · Chery Group is a US distributor of globally recognized heavy equipment and industrial products. · We are a growing and dynamic company with two distinct business divisions: Chery Equipment Group, ...
-
Art Registrar
3 days ago
Nemacolin Woodlands Farmington, United StatesThe Registrar is responsible for the recordkeeping and other collection management responsibilities for the Hardy Family Collection ('the collection"), which consists of more than 1,300+ works of fine art, decorative art, furniture, memorabilia, automobiles, etc., located on the ...
-
Nuclear Medicine Technologist
1 week ago
Protouch Staffing Ann Arbor, United StatesNuclear Medicine Technologist - Product Specialist · Location: Ann Arbor, MI · Job Type: Full-time · Medical specialties: Cardiology & Nuclear Medicine · Major Facets:You have obtained a Certified Nuclear Medicine Technologist (CNMT) designation You have provided patient care ...
-
Executive Assistant
1 week ago
Otis Farmington, United StatesDate Posted: · Country: · United States of America · **Location**: · OT494: 5FS - Farmington, CT 5 Farm Springs, Farmington, CT, 06032 USA · Otis is the world leader in reliable, efficient, and technologically advanced elevators, escalators, and people-moving systems. Our revolut ...
-
Quality Assurance Specialist
3 days ago
US Defense Contract Management Agency Garden City, United States**Duties**: · - Designs/implements/maintains a risk-based surveillance program and assessment plan associated with the quality assurance provisions of contracts. · - Identifies opportunities for process improvements by analyzing data. · - As a member of a multi-functional or tech ...
-
Service Coordinator Level I
2 days ago
Climatec LLC Bloomfield, United States**About Climatec** · For over 40 years, Climatec has steadily invested in their people, technology, and services to be a trusted business partner for building solutions. As part of the Bosch Building Technologies Integrator Business in North America, Climatec is one of the leadin ...
-
Senior Training Specialist
1 week ago
Terumo Cardiovascular Group Ann Arbor, United StatesSenior Training Specialist. · Date: · Apr 22, 2024 · Req ID: · 3096 · Location: · Ann Arbor, MI, US, 48103 · Company: · Terumo Cardiovascular USA · Department: · TCV Training · At Terumo Cardiovascular, we develop, manufacture and distribute medical devices for cardiac and vascul ...
Customer Relations Specialist - Ann Arbor, United States - ApiTech
Description
** Customer Relations Specialist**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO03603 Showing 1 location **Job Details**
**Description**
The Customer Relations Specialist will be responsible to provide and nurture customer relations activities between customer and company, sales, sales representatives, operations and engineering by processing information and responding to inquiries and requests.
**ESSENTIAL JOB FUNCTIONS:**
Processes customer requests and inquiries: quotes price and delivery information; follows up with customers/distributors and representatives on quotations; processes return orders by issuing return material authorization and validating returns; enter replacement orders; responds to order status requests, delivery expedites, and surveys.
Administers customer purchase orders; accepts and enters customer/distributor purchase orders; conducts purchase order reviews; communicates with customer /distributors; confirm or acknowledge orders; completes change notices on new or existing parts; verifies customer to company design; cross reference; works with engineering to meet customer requirements or communicate exceptions.
Interacts with staff to remedy or address customer/distributor situations; checks status of engineering documentation affecting customer orders; resolves accounting problems such as price discrepancies; credit, freight changes and short shipments.
Promptly follows up on quotes and gains orders.
Notes the reason for lost quotes
Obtain appropriate pricing strategy within guidelines and obtain necessary approvals; obtain delivery lead-times and quote notes. Recommends changes to pricing or lead times.
***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties***
**OTHER FUNCTIONS & RESPONSIBILITIES:** ***The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and/or duties required. Other duties may be assigned.***
Review open orders to assure products are being delivered in a timely fashion. Escalate issues to get product delivered to customers in a timely fashion.
Provides accurate and timely responses to inquiries, questions, and customer escalations.
**REQUIRED QUALIFICATIONS:**
Education: Associate's Degree
Experience Years: 5-8 years
Experience Type: Customer Service/Inside Sales
OR Equivalent combination of education and experience
**DESIRED QUALIFICATIONS: See Below:**
Microsoft Office (Outlook, Word, Excel); Web proficiency.
Ability to read and interpret company manuals and customer requests or requirements
Ability to write routine reports and correspondence, as well as, effectively speak to customers, vendors, and employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and apply basic concepts of algebra and geometry.
Reasoning ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished orally, in writing, electronically, by diagram, or schedule form .
**WORK ENVIRONMENT: Office Based**
**DIRECT REPORTS: No Direct Reports**
**PHYSICAL REQUIREMENTS: Please see below:**
Regularly required to sit, stand, talk or hear
Required to walk and use hands to finger, handle or feel
See clearly close up along with depth and distance perception
*The above job is intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor. All employment is at-will as governed by the law of the state where the employee works.* *It is further understood that the at-will nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized company officer.*
**Skills**
**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**
**Preferred**
Associates or better.
**Experience**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)