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    Technical Account Manager - New York, United States - Viant Technology

    Viant Technology
    Viant Technology New York, United States

    1 week ago

    Default job background
    Full time
    Description

    WHAT YOU'LL DO

    • Viant is looking for a skilled Technical Account Manager to bridge the gap between technical solutions and client needs within Viant's Data Platform and Advanced Reporting solutions
    • As a client-centric Technical Account Manager, you will manage client experiences, offer educational support, strengthen relationships, and innovate with tailored solutions
    • Ideal candidates have project management skills, client service expertise, and knowledge of advertising technology
    • Strong communication skills, industry awareness, and creativity to solve client challenges are essential

    THE DAY TO DAY

    • Build credibility by supporting clients with technical inquiries and issue resolution
    • Support clients using Viant's Data Platform and Advanced Reporting solutions, driving engagement with the technology
    • Act as a key advisor, understanding client requirements and aligning technical solutions with their needs
    • Collaborate with various teams to ensure seamless delivery of technical solutions
    • Provide training and documentation for internal teams on processes and strategies
    • Communicate technical information clearly to non-technical stakeholders
    • Analyze data to drive performance and inform strategies
    • Stay updated on technology trends relevant to clients and the industry

    GREAT TO HAVE

    • 4+ years of experience in client service roles
    • Expertise in ad tech technologies like data onboarding, DSPs, ad serving, programmatic buying, and data targeting
    • Proficiency in SQL, Google BigQuery, and cloud-based systems
    • Results-oriented, self-starter with the ability to multitask in a fast-paced environment
    • Open to new ideas and feedback to adapt strategies based on client needs and trends

    LIFE AT VIANT

    Viant values professional growth and employee well-being. Benefits include fully paid health insurance, paid parental leave, unlimited PTO, and more. If this position isn't right for you, explore our other opportunities

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