- Assist the sales team with detailed discovery calls to uncover the pain points and functionality needs, which will be addressed in the demo.
- Work with the sales representative and Sales VP to create a strategy for the demo and presentation – this includes the demo script, presentation, and demo environment.
- Collaborate with R&D and the corresponding product's Business Analyst to determine the best functionality to meet the client's needs.
- Responsible for working with R&D to update each demo environment to ensure that the data is complete and that the most recent functionality is included in the database.
- Attend all internal meetings that review product triage, sprint releases, and stakeholder meetings.
- Share any new product or functionality information with the sales & marketing team and incorporate these items into their demo environment and scripts.
- Assist Sales in the RFP process by reviewing functionality questions, providing answers to the questions, and working directly with R&D and other internal staff to determine the answers to any items that need assistance.
- Help the sales and marketing team with creating short video content for marketing and sales-related items, as well as assist the team when updates are needed for product literature. The ESE will assist with sales webinars when needed.
- Serves to make sales successful, is directly incented by sales' success, and takes tremendous pride is driving the team's success that yields tangible results in sales ultimately closing.
- The ESE is focused on solving the customer's higher-level business problems and clearly understands that HSS' success is found in our overall solution and platform advantages, not just within our rich functionality.
- Bachelor's degree/post-high school education strongly preferred.
- Experience working in K-12 or public sector market.
- Minimum of 3 years of software sales, support, or professional experience in a related industry.
- Experience in presenting and demonstrating software to users of all levels.
- Strong project management skills with the ability to set and hold to critical deadlines and ensure necessary parties meet their commitments.
- Ability to travel a minimum of 30% of the work week on average; valid driver's license with acceptable driving record required.
- Comfortable presenting software in front of executives, supervisors, and end users.
- Superior oral, written, and presentation skills.
- Excellent interpersonal and communication skills, especially effective listening, and customer orientation mastery.
- Adaptable and responsive to innovation and change, identifying areas for improvement to support business success.
- Ability to set up the database and demonstrate software functionality to users of all levels
- Demonstrates personal accountability, excellence, and integrity.
- Results-driven professional with the ability to work well and deliver under pressure in a fast-paced environment.
- Organized, detail and task-oriented; excellent follow-up skills.
- Creative problem solver, able to quickly resolve issues and negotiate any challenges that occur with customers.
- Fluency in Microsoft Outlook, Word, Excel, MS Teams, and PowerPoint.
- Experience with Salesforce CRM and screen recording software is a plus.
- 3 weeks vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision coverage from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Flexible work options (and some pretty cool offices)
- And more
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Enterprise Sales Engineer - Georgia, United States - Harris Computer
Description
Key Responsibilities:
Qualifications
What we offer: