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New York City

    Community Associate - New York, United States - Tempositions, Inc.

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    Description


    With direction and guidance from the shift supervisor, community associates will deliver on-site trauma-inform social services at city sanctuary hotels throughout New York City.

    Working cooperatively with hotel operations and security staff, community associates will welcome and engage migrant and asylum-seeking single adults, families with children, or adult families (without children) as they enter the sanctuary hotel and navigate New York City.


    Community Associates will complete culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with City agencies, immigration services, and other community-based organizations.


    Schedule:
    Twelve-hour day or evening shifts

    Community associates will carry caseloads of 25 individuals or families and will be responsible for tasks

    including, but not limited to, the following:
    Culturally sensitive registration, intake, roster tracking, and assessment

    Bilingual Spanish/English case management (preferred)

    Referrals to community-based programs and organizations

    Coordination with interpretation and translation services

    Coordination with the NYC Department of Education (DOE) on student registration, school placement,

    attendance, transportation, and troubleshooting as needed.

    Referrals to ESL instruction

    Referrals for childcare

    Medical care coordination

    Coordination with the Mayor's Office of Immigration Affairs (MOIA)

    Referrals to immigration legal services

    Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and

    distribution of packaged meals.

    Requirements

    Bachelor's degree or relevant social services experience with people who are vulnerable and have experienced significant trauma.

    Excellent verbal and written communication skills.

    Ability to learn quickly and problem-solve

    Strong organizational skills

    Ability to work independently and as part of a team

    Basic understanding of immigration laws and procedures

    Preferred qualifications

    Fluent in English and Spanish (written and spoken)


    Bachelor's degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma.

    Solid understanding of trauma and experience delivering trauma-informed services

    Crisis intervention experience

    Knowledge of immigration laws and regulations

    Understanding of child development and child welfare

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