- This position supports the waterworks customer group
- Assists in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs
- Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehouse
- Presents job quotes and provides accurate pricing and inventory information to customers
- Uses customer relationship management (CRM) system and phone system effectively
- Works together with Sales associates to provide outstanding customer service for both existing and prospective customers
- May be responsible for providing back-up driver duties and responsibilities
- 0-3 years sales and/or customer service experience preferred
- Waterworks industry experience a plus but not required
- A desire to learn with a drive to succeed
- Passion for collaboration and desire to assist customers across the team
- Ability to build long-lasting relationships while balancing business and customer needs
- Drive to act and respond quickly to customer needs and make decisions in a timely manner
- General digital literacy including Microsoft Office
- Strong written and verbal communication skills
- Must be at least 18 years of age
- Valid state issued driver's license required
- Structured and robust 8-week training program through a series of virtual classroom and 1-on-1 sessions. The training program is supplemented with on-the-job learning opportunities including hands-on experience in the warehouse and at the counter which could extend beyond the 8-week program.
- Opportunity to learn and grow – We believe in promoting from within (a testimony to this is the fact that the average tenure of a Ferguson associate is 8.7 years, which is double the national average for U.S. corporate associates)
-
Support Representative
4 weeks ago
Niwton Atlanta, United StatesOur team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in. · ...
-
Support Representative
23 hours ago
Niwton Atlanta, United StatesOur team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in. · ...
-
Client Support Representative
1 week ago
Jet Management Executives Atlanta, United StatesJet Management delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Su ...
-
Sales Support Representative
2 weeks ago
RELIANCE WORLDWIDE Atlanta, United StatesJob Description · Job DescriptionReliance Worldwide Corporation · Position: Sales Support Representative · Reports To: Customer Service Manager · Location: Atlanta, GA · Company Description · Plumbing Matters. We make it better. · Our innovative products, built on a tradition of ...
-
Customer Support Representative
6 days ago
Electronics for Imaging, Inc. Atlanta, United StatesAre you looking to enhance your career with a position in a world class company with products that dominate a challenging and dynamic environment? Fiery is the world leader in digital imaging and print management solutions for commercial and enterpri Representative, Support, Tech ...
-
Customer Support Representative
2 weeks ago
Kimmel Associates Atlanta, United StatesAbout the Company: · A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers. · The company considers its employees to be their most impor ...
-
Customer Support Representative
3 weeks ago
Kimmel & Associates Atlanta, United StatesAbout the Company: · A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers. · The company considers its employees to be their most import ...
-
Technical Support Representative
3 weeks ago
US Tech Solutions Atlanta, United StatesJob Title: Technical Support Representative · Location: Fully Remote · Duration: 6 months contract · Shift Timing: Monday thru Friday 6 to 2:30pm or 7 to 3:30pm · Job Description: · As a Technical Support Representative, you will be working in a positive cultural environment ...
-
Customer Support Representative
3 weeks ago
IG Design Group Americas Inc Atlanta, United StatesCustomer Support Representative · Tracking Code Job Description Design Group Americas is one of the U.S. leaders of gift packaging, crafts, dcor, and creative play products with a portfolio of over 50 national brands, sold nationwide and around the globe in the mass, middle and ...
-
Customer Support Representative
3 weeks ago
Kimmel Associates Atlanta, United StatesAbout the Company:A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers.The company considers its employees to be their most important as ...
-
Product Support Representative
1 week ago
The Fountain Group Atlanta, United StatesJob Description · Job DescriptionTitle: Product Support Representative · Location: remote supporting EST hours · Position Type: Temp to Perm; 1 year assignment to start · Pay Rate: $21.00 per hour W2 · M-F, 40 hours per week · Looking for: · o ***Entry Level Role***: college gra ...
-
Technical Support Representative
2 weeks ago
Xactus Atlanta, United StatesEOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...
-
Customer Support Representative
2 weeks ago
CarIQ Atlanta, United States**Customer Support Representative** · at The better way for fleets to pay Atlanta, GA Summary · Car IQ is a nimble venture-backed company on a mission to transform the payment industry. Our team of engineers, data scientists, and finance experts have created next-generation tec ...
-
Sales Support Representative
2 weeks ago
Ferguson Enterprises Whitehall, United StatesJob Posting: · Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, ...
-
Client Support Representative
1 week ago
Jet Management Executives Atlanta, United StatesJob Description · Job Description · Jet Management delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager i ...
-
Technical Support Representative
3 weeks ago
Barracuda Networks Inc Atlanta, United StatesCome Join Our Passionate Team At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative so ...
-
Customer Support Representative
2 weeks ago
EyeQ Monitoring Atlanta, United StatesREPORTS TO: Customer Support Manager · Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. · EyeQ Monitoring is looking for an upbeat, customer service oriented individual ...
-
Customer Support Representative
1 week ago
Linden Lab Atlanta, United StatesCompany Snapshot · Founded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences. In 2003, Linden Lab first launched Second Life, the groundbreaking virtual world enjoyed by millions around the globe, which has since go ...
-
Client/Customer Support Representative
1 week ago
Edible Arrangements Atlanta, United StatesClient Support Representative - Tier 2 Support · Who are we and what do we do? · Fruit was just the beginning. Since our founding in 1999, we've evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a ...
-
Customer Care Support Representative
2 weeks ago
MSC Industrial Direct Atlanta, United StatesBuild a better career with MSC. · Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations ...
Sales Support Representative - Atlanta, United States - Ferguson Enterprises
Description
Job Posting:
Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
Looking to start your sales career with one of the nation's largest and fastest-growing wholesale distribution organizations? If you want to be a part of a program where the new hires are developed to deliver their best while enjoying the culture of autonomy, recognition, and rewards for achievement, come and join our 'Sales Support Program'.
Onsite Position Location:
College Park, GA
Schedule:
M-F 7:00am - 4:00pm
The opportunity:
Ferguson is looking to hire motivated Sales Support Representatives who have the desire to build a long-term career with the organization.
Responsibilities include, but are not limited to the following:
What you need to succeed?
Why Choose Ferguson?
By applying for a career with Ferguson, you have the opportunity to join our award-winning business that is recognized for the value placed on our associates at every level of the organization. Below are some of what we have to offer you:
Professional and personal growth:
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more
Pay Range:
$ $29.92
Estimated Ranges displayed are Monthly for Salaried rolesORHourly for all other roles.
This role is Bonus or Incentive Plan eligible.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information )
Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.
Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.
