- Serve as the primary source for customer service assistance and ensuring customer satisfaction
- Handle a high volume of incoming customer service calls in a call-center environment
- Research and distribution of incoming correspondence and respond to phone and written inquiries from patients, insurance companies, third party payers, governmental agencies
- Demonstrate a positive demeanor, good verbal and written communication skills, and must be professional
- Perform duties in the patient accounting systems
- Special projects to include bad debt assignments, financial assistance program and self-pay work list completing assigned workload within established time frame
- Has a minimum one year in a customer service call center environment preferably in a hospital business office setting
- Able to prioritize assignments and multi-task in an accurate and prompt manner
- Able to demonstrate analytical skill to identify, evaluate and resolve patient billing concerns
- Knowledge of hospital billing, reimbursement, contracts, and write offs, and ability to determine patient liability and overpayment amounts
- Extensive telephone experience and experience dealing with the public
- Collection experience, preferably working knowledge of Medical billing and knowledge of collection techniques and collection law, specifically knowledge and adherence procedures of the Rosenthal Act, so as to project a professional image for the Medical Center and make legally acceptable payment arrangements and demands with/or for our patients
- Bilingual Spanish/English, highly desired
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Collection Representative
3 days ago
Calfund LLC Los Angeles, United StatesESSENTIAL DUTIES · Manages accounts in assigned queue. · - Responsible for collecting their designated queue &/or assist peers. · - Employee needs to have good negotiation skills and works in a team environment · - Employee is required to maintain their daily and monthly goal · - ...
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Collections Representative
5 days ago
Amerit Consulting Los Angeles, United StatesOverview: · Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of the largest health delivery systems in California, seeks an accomplished Collections Representative (Hospital Collections). · *** Candidate must be authorized to wor ...
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Collections Representative Ii
1 week ago
Downey Federal Credit Union Downey, United States: · **_ Purpose_** · The Collector position focuses on collecting past due real estate and consumer loans, Visa, and negative shares. The Collector works on trying to make suitable arrangements with the member if possible. The Collector will determine whether the accounts are pro ...
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Sr. Collections Representative
1 week ago
Siri InfoSolutions Inc Los Angeles, United StatesJob Description · Job DescriptionTitle: Sr. Collections Representative · Working Hours: 7:30 am - 4:30 pm · Location: Los Angeles CA · Assignment length: 4+ months contract with possibility of extension · Notes: · Minimum of 3 years of Hospital Collections within a hospital setti ...
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Customer Service Representative/Collections
6 days ago
Caine & Weiner Los Angeles, United StatesJob Details · Level: Entry · Job Location: Sherman Oaks - SHERMAN OAKS, CA · Salary Range: $ $20.00 Base+Commission/month · Job Category: Accounting · Description · Summary · Responsible for contacting client customers with delinquent consumer accounts and securing payments. · Es ...
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Customer Service Representative/Collections
4 days ago
Caine & Weiner Los Angeles, United StatesJob DetailsLevel: EntryJob Location: Sherman Oaks - SHERMAN OAKS, CASalary Range: $ $20.00 Base+Commission/monthJob Category: AccountingDescriptionSummaryResponsible for contacting client customers with delinquent consumer accounts and securing payments.Essential functions:* Mana ...
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UCLA Health Los Angeles, United StatesGeneral Information · Press space or enter keys to toggle section visibility · Work Location: Los Angeles, USA · Onsite or Remote · Fully On-Site · Work Schedule · Monday - Friday, 7:30 AM - 4:00 PM · Posted Date · 10/03/2023 · Salary Range: $ Hourly · Employment Type · 2 - Staff ...
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Collection Representative
1 week ago
Veros Credit, LLC Santa Ana, United StatesVeros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve. · We realize that ou ...
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Collection Representative
1 week ago
Veros Credit, LLC Santa Ana, United StatesVeros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve. · We realize that ou ...
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Collection Representative
1 week ago
Veros Credit, LLC Santa Ana, United StatesVeros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve. · We realize that ou ...
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Collections Representative
5 days ago
APR Consulting Azusa, United StatesAn energy and utilities client is looking for a Collections Representative who will process incoming orders, and receive, evaluate, and answer customer inquiries promptly. · Location: Irwindale, CA Onsite) · Position: Collections Representative · Pay: $23/hr. on W2 · Duration: 12 ...
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Collections Representative
3 days ago
Lobel Financial Corporation Buena Park, United StatesJob Description · Job DescriptionJoin one of the top 20 auto finance companies in the industry and grow with us We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to ...
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Collections Representative
1 week ago
H-Wave Huntington Beach, United StatesThe Opportunity · H-Wave is seeking an Account Settlement Associate to join the operations team. The ideal candidate is an excellent communicator, is detail-oriented, and enjoys working on a team. A day in the life of an H-Wave Collections Representative consists of calling adju ...
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Collections Representative
2 days ago
150501- Electronic Wave Form Lab Inc Huntington Beach, United StatesJob Description · Job DescriptionDescription:The Opportunity · H-Wave is seeking an Account Settlement Associate to join the operations team. The ideal candidate is an excellent communicator, is detail-oriented, and enjoys working on a team. A day in the life of an H-Wave Collect ...
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Collections Representative II
5 days ago
Downey Federal Credit Union Downey, United StatesJob Description · Job DescriptionDescription:Purpose · The Collector position focuses on collecting past due real estate and consumer loans, Visa, and negative shares. The Collector works on trying to make suitable arrangements with the member if possible. The Collector will dete ...
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Collections Representative I
3 days ago
HonorVet Technologies Orange, United StatesQualifications: This job is a in-person/onsite role. · Basic computer knowledge, including Microsoft Office & Excel. 2-4 years of Collections or directly related experience. Must have strong written an verbal communication skills. · Responsibilities: Ensure receivables are collec ...
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Project Assistant
1 week ago
USC Los Angeles, United StatesAssists with data collection for a project or study and assists with research center or project administrative functions. · Job Accountabilities, · - Assists with data collection for a research study. Follows established data collection and management procedures to prepare, colle ...
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Patient Access Representative
17 hours ago
UCLA Health Los Angeles, United States Part time**Description** · As the Patient Access Representative, you will be responsible for: - Pre-registers, pre-admits, and admits patients by telephone and/or in person - Collection of accurate demographic information, review and interpretation of insurance benefits - Obtaining prior ...
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Gri Chief Curator
6 days ago
J. Paul Getty Trust, The Los Angeles, United StatesDiversity, Equity, Accessibility, and Inclusion at Getty: Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual unde ...
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Account Executive
6 days ago
Lotus Communications Los Angeles, United States**Location: Sacramento, CA** · An Account Executive is needed to represent Lotus Sacramento Corp's radio station in the Sacramento market. The Account Executive will be responsible for selling airtime, digital platforms and promotions. They must prospect new advertisers, write co ...
Hospital Customer Service Collections Representative - Los Angeles, United States - UCLA Health
Description
As the Hospital Collections Customer Service Representative, you will:Salary Range:
$25.71-$36.52/hourly
Note:
This posted position is 1 of 2 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.
QualificationsWe're seeking an interpersonal, detail-oriented individual who: