- Provide in-house day-to-day customer support, responding promptly to all customer inquiries
- Responsible for providing an exceptional service experience to multiple customers and maintaining all customer records in accordance with company policy
- Proactively addressing customer concerns with confidence while knowing when to escalate and partner with leadership team
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty
- Liaison between customer and providers ensuring communication is used effectively to achieve accurate outbound and inbound orders
- Maintain a positive attitude with the added ability to overcome objections and hurdles while managing customers
- Actively and consistently supports all efforts to simplify and enhance the prospective customer experience
- The ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
- 3+ years of related customer service experience (experience in property maintenance preferred)
- A positive, solutions focused attitude
- Excellent verbal and written communication skills
- Effective prioritization, problem solving and time management skills
- Strong initiative to strive for continuous accuracy, quality, and timeliness of information
- To perform all essential job functions with or without reasonable accommodation
- To be able to work in a fast-paced, high-energy startup environment without being distracted
-
Customer Service Representative
1 day ago
AAA East Central Independence, United States Full timeCustomer Service Representative - InsuranceExcited to grow your career? · We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is ...
-
Member Service Representative
2 weeks ago
NESC Credit Union Lawrence, United StatesIf you have customer service, banking or credit union experience, we would like to meet with you to discuss opportunities with us · We want to add a full-time Member service Representative to our NESC Lawrence branch team. The duties are as follows; · **Duties**: · - Interview lo ...
-
Customer Service Representative
1 week ago
Down to Earth Landscaping, Inc. Township of Jackson, United StatesDown to Earth Landscaping, Inc. is a leading landscaping company serving New Jersey, Maryland, Washington DC, and Virginia with expertise in Design Build, Maintenance, Irrigation, Turf Management and Snow Removal. · **Essential Job Duties**: · - Answer numerous phone calls pertai ...
-
Patient Services Representative
1 week ago
Surgery Partners Overland Park, United States Full timeJOB TITLE : PSR - Full Time · GENERAL SUMMARY OF DUTIES : · The Patient Services Representative performs general business office functions that may include some or all of the following: · Charge capture and over-the-counter payment posting; · Insurance verification and eligibi ...
-
customer service representative
4 weeks ago
Family Dollar Overland, United StatesFamily Dollar LACKLAND RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
-
Customer Service Representative
3 days ago
Matrix Dynamics Oakwood Park, MO, United States FreelanceTo strengthen our team in Hagen, we are currently looking for customer service representatives (m/f/d) without prior experience at Oakwood Park, MO. · Do you have no experience as a customer service representative? No problem We provide comprehensive training and offer opportunit ...
-
Customer service representative
3 days ago
Eclipse Innovations Raymore, United StatesCustomer Service Representative (m/f/d) at the Computer · Welcome to JobImpulse · We are an experienced international staffing agency with an exceptional success story since our founding in 2006. Today, we have over 53 offices in 13 countries and employ more than 9,300 people wo ...
-
Customer Service Representative
3 days ago
Emerald Technologies Lawrence, United StatesLawrence Customer Service Representative (m/f/d) for Direct Sales in France and Belgium at Ovesco Endoscopy AG · Ovesco Endoscopy is a research-based medical technology company in the field of flexible endoscopy. Since 2002, we have been developing, producing and distributing inn ...
-
Customer Service Representative
3 weeks ago
Crimson Enterprises Buckner, United StatesFrom the natural gas network to the network for green gases: Pfalzgas GmbH, based in Frankenthal, is the leading regional natural gas provider in Rhineland-Palatinate. As a forward-thinking energy service provider, we are committed to transforming our gas networks to ensure a sec ...
-
Customer Service Representative
1 week ago
Diego Cervantes - State Farm Agent Missouri City, United States**Responsibilities**: · - Establish customer relationships and follow up with customers, as needed. · - Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, t ...
-
Customer Service Representative
3 weeks ago
Kellen Guinn - State Farm Agent Overland Park, United States Full timePosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
-
Customer Service Representative
3 days ago
Kelley and Ryan, Inc. Lawrence, United StatesBranch Office Customer Service Staff · General Purpose: · Act as a payment center for the collection of past due and/or current Excise bills and Parking Tickets owed to City/Towns that we represent. · Duties/Responsibilities: · Maintaining a pleasant and professional attitude whe ...
-
Customer Service Representative
5 days ago
Amanda Thompson - State Farm Agent Belton, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
-
Customer Service Representative
2 weeks ago
Tailor Fits Recruiting Overland Park, United StatesJob Description · Job DescriptionOur team is looking to bring on ambitious individuals who are willing to do what others won't in order to be able to do what others can't in the near future. We're looking for driven individuals who excel in a friendly and competitive environment. ...
-
Sr. Service Representative
1 week ago
Labcorp Overland Park, United States Full timeAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great ...
-
Customer Service Representative
2 weeks ago
Aston Carter Park City, United States Contract to RegularDescription: · Day Shift Job Responsibilities: · • Registration of direct admits to the hospital inpatient floors. · • Responsible to complete assigned worklists/reports · • Collect inpatient signatures as needed · • Answer phone calls from inpatient floors and help with registr ...
-
Underwriting Service Representative
2 weeks ago
Aston Carter Overland Park, United States Contract to RegularDescription: · Underwriting specialist will be responsible for handling support calls and emails from clients, agents and customers regarding their flood insurance policies and new applications. Additional duties will include: · • Underwrite new submissions to ensure new policie ...
-
Underwriting Service Representative
2 weeks ago
Aston Carter Overland Park, United States Contract to RegularDescription: · Underwriting specialist will be responsible for handling support calls and emails from clients, agents and customers regarding their flood insurance policies and new applications. Additional duties will include: · • Underwrite new submissions to ensure new policie ...
-
Bilingual Customer Service Representative
3 weeks ago
A-Affordable Insurance Agency Lawrence, United States**Job description** · **Job description** · A-Affordable Insurance agency is looking to hire a bilingual (Spanish) Customer Service Representative at our Lawrence office. Pay is hourly plus a rewarding upcapped incentive plan paid biweekly. · **What is the job?** · You will be pa ...
-
Bilingual Customer Service Representative
3 weeks ago
LoanMax Title Loans Overland Park, United StatesJob Description · LoanMax Title Loans - Bilingual Customer Service Representative (entry level) · Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place · **We are currently hiring for our location on 10321 W. 75 ...
Customer Service Representative - Overland Park, United States - Lula
Description
Job Description
Job DescriptionAre you looking to join one of the KC's Fastest growing companies? Check out Lula, recently named to the KC Business Journals "Fast 50" as the 3rd fastest growing company in Kansas City
Lula is rapidly expanding into new markets and is seeking to add talented sales professionals to our growing team. Lula's team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for sales, helping our customer succeed on our platform, and a desire to grow your career and income. We're looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success
Position:
The Customer Service Representative is a high-level customer service position that is one of the first lines of communication for Lula customers. The Customer Service Representative is responsible to ensure that each customer is treated in a professional and friendly manner. The main responsibility is to answer phone calls and response to requests of those calls. The Customer Service Representative is responsible for interacting with Lula customers, maintaining a friendly, positive, authentic and professional approach, while delivering a consistent excellent customer service experience by utilizing an in-depth knowledge of company processes.
Responsibilities:
To join our team, you'll need:
How we support you:
A positive and inspiring team environment that offers support and camaraderie throughout your career
Professional growth and internal promotion opportunities due to continuous organizational growth
Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
Lula provides equal employment opportunities (EEO) to all employees and applicants for employment
Compensation
36-42K Annual Salary Range
Bonus programs
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Job Type: Full-time
Schedule: Monday to Friday
Work Location: One location
Work Remotely: No