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    Associate Account Manager - Santa Clara, United States - BrightView Holdings, Inc.

    BrightView Holdings, Inc.
    BrightView Holdings, Inc. Santa Clara, United States

    5 days ago

    Default job background
    Description
    Position at BrightView Landscape Services
    At BrightView, the best teams are created and maintained here.

    If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest.

    We're looking for an

    Associate Account Manager.

    Can you picture yourself here?

    Here's what you'd do:
    The Associate Account Manager (AAM) serves as the primary contact for BrightView clients. They build and sustain long-term relationships, focusing on both client retention and ancillary sales. The Associate Account Manager works with clients within the Senior Account Manager's portfolio.

    You'd be responsible for:
    Developing and maintaining long-term relationships with customers
    Developing and maintaining a schedule to perform "site walkthroughs" during formal meetings with customers to ensure quality and service expectations are met
    Leading and facilitating or assisting in the resolution of customer problems or concerns
    Proactively presenting site enhancement ideas to existing customers
    Ensuring renewals of each assigned account within the customer portfolio
    Identifying and pursuing opportunities to sell ancillary services
    Generating referrals from existing client base and communicate to Business Developer
    Developing accurate estimates and takeoffs for both new and existing clients as needed
    Communicating regularly with Production Manager to ensure client needs and expectations are consistently met or exceeded
    Managing service delivery to specified scope of work
    Ensuring branch financial goals met by maintaining acceptable gross margins for both base contract work and ancillary services
    Coordinating consistent and timely site visits with Production Manager
    Participating in branch meetings and assist Senior Account Manager in overall leadership of Client Service Team
    Maintaining satisfactory Accounts Receivable levels
    Coordinating with Branch Administrator to ensure branch databases consistently updated with current client information
    Other tasks and duties as assigned by Branch Leadership
    You might be a good fit if you have:
    A minimum of 1 year of supervisory experience in the landscape or service industry
    A minimum of a 2 year degree in a business-related field or equivalent experience in a service industry
    And while not mandatory, it would be great if you also have:
    Ability to travel

    Here's what to know about working here:
    Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other.

    Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

    If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match.

    With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.

    Growing Everyday

    Like the communities we serve, you are on a constant path of discovery to shape your career and personal development.

    In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

    Paid time off
    Health and wellness coverage
    401k savings plan
    BrightView is an Equal Employment Opportunity and E-Verify Employer.

    #J-18808-Ljbffr
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