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    Information Technology Support Engineer - San Francisco, United States - CTP

    CTP
    CTP San Francisco, United States

    3 weeks ago

    Default job background
    Accounting / Finance
    Description

    Job Title: IT Support Engineer

    Location: San Francisco, CA, 5 days a week onsite

    Duration: FTE

    The Company

    Headquartered in San Francisco, this leading global investment firm specializes in partnering with Technology. This Firm has invested in over 400 Technology companies and has approximately $45 billion in capital raised to date. As they continue to grow, their IT Team is focused on modernizing their tech stack and providing white glove support.

    Compensation Expectation- $130,000 -$150,000

    What You'll Do As an IT Support Engineer

    • Setting up and configuring and maintaining computers, printers, mobile devices and servers, installing software
    • General computer and server maintenance
    • Problem solving on applications, operating systems, printers, and other devices
    • Trouble-shooting computer and networking issues
    • Maintaining, Administrating and Monitoring Networks, servers, systems, software and applications
    • Logging all activities in trouble ticketing system
    • Communicating with all employees as needed to successfully accomplish duties
    • Checking backups and other daily maintenance duties
    • All other duties, projects and tasks as assigned

    Qualifications

    • Strong technical, leadership, and interpersonal skills
    • The ability to work independently and the proven experience to interact professionally with customers, team leaders, and executives to resolve service requests in a timely manner
    • Posses excellent time and task management skills along with excellent verbal and written communication skills
    • Should have experience with the following systems, applications or devices:
    • Windows desktop operating systems
    • Mac Operating Systems
    • Zoom conference rooms
    • Windows Server
    • Office 365
    • iOS, and Android Mobile Device Management
    • LAN/WAN networking technologies
    • Familiarity with Microsoft Active Directory DHCP and DNS
    • Comfortable with off hour requests and duties as needed
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