Crystal Li

I am Crystal Li and I am 19 years old, I'm currently looking for a job that will help me further my interests.

Receptionist at Restaurant Depot 

December 2020- May 2021

• Assist customers with existing membership questions 
• Answer phone calls in an orderly manner and assist customers with their needs
• Greets customers as they arrive and help direct them to the item they need to purchase 
• Help customers with returning items and putting them back on the shelves
• Updating information on customer’s membership, filing, photocopying, faxing, and reaching out to customers by email 

Amazon Grocery Fresh Associate 

September 2021- May 2022 

• Prepare grocery orders for delivery 
• Use technology provided by Amazon to scan bar codes
• Restock grocery items in appropriate temperature zones 

Receptionist/Assistant at Nationwide 

August 2022 - February 2023

• Help the agent with clients’ insurance policies 
• Answer phone calls in a timely manner and make sure messages are taken down 
• Email and call clients to follow up and assist with their policies
• Create files for insurance policies, filing, scanning, and sorting documents 
• Contact Nationwide call center to make sure clients’ their policies are up to date 

Abraham Lincoln High School

Graduation Date: June 2021