Crystal Johnson

I am a results-driven property management professional with 7 years of hands-on experience in residential property management, supported by over 10 years of customer service experience. Throughout my career, I have built a strong reputation for delivering exceptional service, maintaining positive tenant and client relationships, and ensuring efficient day-to-day operations.

I have a genuine passion for working with people, which drives my ability to communicate effectively, resolve issues proactively, and create positive experiences for residents, owners, and stakeholders. I thrive in fast-paced environments where professionalism, empathy, and attention to detail are essential.

My skill set includes tenant relations, lease administration, conflict resolution, property operations coordination, administrative management, and customer-focused problem solving. I am highly organized, adaptable, and skilled at balancing multiple priorities while maintaining high service standards. With a strong background in customer engagement and property operations, I consistently contribute to team success and long-term client satisfaction.

Versatile and detail-oriented professional with a strong background in property management, mortgage lending support, and virtual/remote operations. I bring 7 years of experience in property management, where I supported daily operations, tenant relations, lease administration, and issue resolution while maintaining high standards of customer service and compliance.

In my role as a Loan Officer Assistant, I developed a solid understanding of the mortgage process, providing administrative and client support throughout the loan lifecycle. My experience includes managing documentation, coordinating with clients and internal teams, maintaining accurate records, and ensuring timely follow-ups to support successful loan closings.

Additionally, I have extensive virtual work experience, allowing me to work efficiently in remote environments while managing multiple priorities independently. I am highly skilled in digital communication, organization, time management, and customer support, making me effective in fast-paced, technology-driven roles.

Across all roles, I am known for my strong people skills, problem-solving ability, professionalism, and commitment to delivering exceptional service. I thrive in positions that require adaptability, clear communication, and a customer-first approach.

I have a Bachelors degree in Business.