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- Experience working with asset management systems like SnipeIT and/or ServiceNow.
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- Experience with ServiceNow as a ticketing system.
- Knowledge of asset lifecycle management best practices.
- Experience working with vendors to repair damaged assets.
- Strong attention to detail, ensuring procedures are completed in accordance with the requirements.
- Strong organization and time management skills, and ability to multi-task and follow up on action items/requests in a timely manner.
- Experience troubleshooting laptop hardware.
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IT Support Engineer - San Francisco, United States - Tekberry
Description
Job Description
Job DescriptionTitle: IT Support Engineer - Hardware Lifecycle Specialist
Pay Rate: $33/hr
Job Type: ~10-month contract (Feb 2025)
Location: San Francisco, CA 94105
100% on-site
Job Code: JPC-9943/
Tekberry is looking for a highly qualified and motivated IT Support Engineer to work with our client, a top-tier identity cloud software and web services company. As a W2 employee you will have access to health benefits. Benefits include health, dental, and vision (eligible on the 1st of the month following your start date).
Job Brief:
We are looking for an IT Support Engineer - Hardware Lifecycle Specialist to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all hardware lifecycle including shipping, receiving, assigning, removing, and tracking assets throughout the employee lifecycle process. In addition, you will be able to troubleshoot hardware and software issues on new and re-purposed Apple and Windows devices.
To be successful in this role you will be working with our partners across the business, supporting several key functions, including but not limited to:
A successful Hardware Specialist will have strong attention to detail, a good sense of timeliness and urgency, and will be knowledgeable on Mac and Windows devices. This engineer will have a strong focus on security and ensuring all our assets and data are secure. Our goal is to make sure that the Organization is provided with a fantastic employee experience and that they have everything they need to be successful.
Responsibilities:
Skills:
We need hard working, reliable employees. Tekberry offers a $100 reward for referrals
Tekberry Inc., a Soal Technologies company, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.
Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).
By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job Check out all our jobs at
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