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    Senior Account Manager - Los Angeles, United States - Lockton Companies

    Lockton Companies
    Lockton Companies Los Angeles, United States

    1 week ago

    Default job background
    Description
    At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,

    you belong here.
    Business unit

    West Series
    $125,000-$125,000
    Schedule

    Full-time
    Job type

    Standard
    Workplace

    Hybrid
    Your Responsibilities


    Description:


    Develops and maintains favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards.

    Oversees the servicing of a designated book of business as relating to marketing, claims, and administration
    Researches an issues' root cause, implements, and resolves policy-related issues
    Recommends potential enhancements or improvements to processes, products, and/or policies
    Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
    Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations
    Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
    Engages in Client strategy meetings to manage insured expectations for upcoming term
    Develops and presents coverage plan and renewal terms to Client
    Assesses and interprets exposure information from the Client
    Analyzes quotes from carriers to determine appropriate recommendations
    Interprets and evaluates policy terms to ensure adequate coverage for Client's identified exposures
    Facilitates Client premium financing
    Participates in negotiations with carriers for new and renewal quotes
    Collaborates with senior staff in selecting new markets for submission and requesting quotes
    Reviews new business opportunity information and provides related recommendations to Unit Manager/Account Executive
    Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors
    Researches and understands industry trends and government regulations
    Mentors and trains junior-level staff
    Performs other responsibilities and duties as needed
    Qualifications


    Qualifications:
    Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
    Typically, more than 7 years of Client services experience is required
    Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
    Strong verbal and interpersonal communication skills required
    Demonstrates strong working knowledge and experience within brokerage industry
    Understands industry trends and governmental regulations
    Ability to complete continuing education requirements as needed
    Ability to attend company, department, and team meetings as required, including industry training sessions
    Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
    Ability to efficiently organize work and manage time to meet deadlines
    Ability to travel by automobile and aircraft
    Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
    Ability to work on a computer for a prolonged amount of time
    Ability to work outside of normal business hours as needed
    Legally able to work in the United States
    Equal Opportunity Statement

    Lockton Companies is proud to provide everyone an equal opportunity to grow and advance.

    We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

    At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone.

    We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences.

    As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

    About Lockton

    Lockton is the largest privately held independent insurance brokerage in the world.

    Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities.

    As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day.
    At Lockton, we believe in the power of all people. You belong at Lockton.
    How We Will Support You

    At Lockton, we empower you to be true to yourself in all that you do.

    Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

    We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

    Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc.

    Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity.

    Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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