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National Account Manager - Dallas, United States - Copart
Description
Copart, Inc., a leader in vehicle remarketing services, seeks an experienced National Account Manager.This person is responsible for all client relationships with a primary goal of retaining and growing volume and revenues from existing as well as new clients.
Responsible for maintaining frequent contact with customers and ensuring that the business needs of clients are addressed in a timely fashion.
Responsibilities:
Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization.
Visit customer locations to build relationships ensuring customer satisfaction and retention. Increase the volume and revenue from existing clients. Identify and pursue new business opportunities from existing clients as well as new clients.
Collect and regularly update information from clients related to projected volumes and provide the same to Senior Leaders.
Utilize all appropriate means to research, respond to and resolve customer issues and concerns.
Work with Operations Regional Managers and General Managers to provide stellar customer service to customers.
Required Skills And Experience
Bachelor's degree in business or related discipline or equivalent experience required.
Business experience will be considered in lieu of a business degree
Minimum of three (3) years of account management experience required
Prior experience in automotive auction or insurance environment preferred
Must be highly skilled in organizing and prioritizing workload.
Be creative and solutions-oriented
Excellent written and verbal communication skills required.
Possess public speaking skills
Ability to prepare and make professional presentations to clients.
Proficient in Microsoft Excel and Microsoft PowerPoint
Have a general understanding of B2B interface technology
Must be able to travel up to 50% of the time.
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