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Longwood

    Regional Sales Manager - Longwood, United States - MID-WEST WHOLESALE HARDWARE INC

    MID-WEST WHOLESALE HARDWARE INC
    MID-WEST WHOLESALE HARDWARE INC Longwood, United States

    6 days ago

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    Description

    Job Description

    Job Description

    Job Summary:

    The Regional Sales Manager is an outside selling role that is responsible for overseeing and growing revenue through product sales within a designated territory. The role is responsible for identifying leads and educating prospects on Banner products, expanding existing accounts and providing them with exceptional support.

    General Description:

    Build and Maintain Product Knowledge

    • Research customer needs and wants within a defined territory, know VOC/customer
    • Continue learning and build upon product/industry knowledge and selling skills
    • Attend industry and customer events as appropriate
    • Stay up to date with internal and external customer developments within an assigned territory
    • Track, measure and evaluate territory sales data and trends to inform and activate territory strategies

    Execute on Territory Goals

    • Set annual and quarterly territory sales goals to drive overall sales growth within territories
    • Maintain overall accountability for territory growth
    • Partner with Channel Directors/RSMs to incorporate quarterly channel goals into regional goals
    • Partner with EVP of Sales and Channel Directors/RSMs to plan segment sales target within territory
    • Develop a sales plan to drive segment growth for the assigned territory including sales/marketing actions that will drive competitive share capture and new business

    Influence Vendors and Customers

    • Build and maintain relationships with customers and vendors
    • Track, measure, and evaluate customer satisfaction metrics and trends within a territory
    • Suggest innovative ways of increasing customer satisfaction within a territory
    • Identify and attract prospective customers within a territory
    • Develop strong relationships with vendor sales personnel in assigned territory

    Sell Banner Products to

    • Grow revenue and profit in assigned geographic territory above market rates
    • Meet territory growth sales objectives
    • Prospect, qualify and negotiate contracts for accounts
    • Identify, procure, and develop new customers for profitable growth
    • Recommend buying programs to customers based on market pricing and customer potential
    • Utilize the CRM system for improved sales productivity and strong contact management
    • Follow up on quoted jobs in assigned territory
    • Plan travel to maximize customer face time and to allow flexibility in acting on new opportunities

    Qualifications:

    • High School diploma or GED required
    • Associate degree or bachelor's degree preferred
    • 5+ years' sales experience required
    • Experience in door hardware industry preferred

    Competencies/Skills

    • Customer Focus: Ability to build strong internal and external customer relationships and deliver customer-centric solutions
    • Influencing: Ability to have a positive impact on others, to persuade or convince them to gain their support
    • Negotiating: Ability to bring others together to reconcile differences
    • Strategic: Ability to synthesize broad information, ask questions and use critical thinking to solve complex problems and plan for the future
    • Interpersonal Skills: Ability to interact, communicate and build relationships with others
    • Verbal and written communication skills: Ability to clearly articulate and convey information and ideas in speaking and writing so others will understand
    • Microsoft Office Suite Proficiency
    • Proficiency with phone, email, basic web technology
    • Conflict Resolution: Ability to anticipate, diffuse and resolve disagreements, confrontations, tensions, and complaints in a practical and constructive manner
    • Relationship Building: Investing in relationships among team members and customers to achieve desired results
    • Empathy: Taking an active interest in the concerns of others through social awareness and relationship management
    • Patience: the capacity to accept or tolerate delay, trouble, or challenges without getting angry or upset; ability to maintain composure and customer focus while troubleshooting, solving problems, and de-escalating upset customers
    • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Documentation and note-taking skills: Ability to capture detailed notes on various subject matters
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