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    Human Resources Coordinator - Dallas, United States - Conifer Health Solutions

    Conifer Health Solutions
    Conifer Health Solutions Dallas, United States

    3 weeks ago

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    Description
    Job Description


    JOB SUMMARY


    Supports various services within the HR Service Center, including onboarding, offboarding, employee referrals, PCNs, severance, employee records, transfers, contractor management, and LOA administration.

    Customers include employees, managers, and HR Business Partners.


    ESSENTIAL DUTIES AND RESPONSIBILITIES
    Include the following. Others may be assigned.
    Processes Personnel Change Notices "PCNs" timely with consistent accuracy. This includes new hires, status changes and terminations. Maintains HRMS records and compiles reports from database as needed. Maintains personnel files in compliance with applicable legal requirements.

    Assists department in carrying out various human resources programs, processes and procedures for all company employees such as severance, LOA, etc.

    Handles new hire paperwork. Processes recruiting transactions such as background checks, drug screenings, and prepares new hire packets for distribution. Creates offer letters.
    Maintains the HR email box and 800 phone line, responding to inquiries and escalating as needed.

    KNOWLEDGE, SKILLS, ABILITIES

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Knowledge of the Service Center operational environment
    Proficient in Word, Excel and Powerpoint
    Proficient in telephone call taking and resolution
    Ability to multi-task and prioritize in a fast-paced environment
    Ability to work quickly and accurately
    Ability to provide exceptional customer service
    Strong data and informational management skills
    Ability to deal tactfully and courteously with employees at all levels as well as HR colleagues
    Skilled in writing business correspondence
    Well-developed team skills


    Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.

    This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

    EDUCATION / EXPERIENCE

    Include minimum education, technical training, and/or experience preferred to perform the job.
    High School diploma required
    Experience working in a service center or call center desired
    2 years of human resources experience preferred
    Customer service experience preferred


    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Must be able to work in sitting position, use computer and answer telephone


    WORK ENVIRONMENT


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Office Work Environment


    As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide.

    We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare.

    Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare.

    Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step

    #LI-EM2

    Responsibilities

    Include the following. Others may be assigned.

    No.

    Description

    % of Time

    Processes Personnel Change Notices "PCNs" timely with consistent accuracy. This includes new hires, status changes and terminations. Maintains HRMS records and compiles reports from database as needed. Maintains personnel files in compliance with applicable legal requirements. Varies

    Assists department in carrying out various human resources programs, processes and procedures for all company employees such as severance, LOA, etc.

    Varies Handles new hire paperwork. Processes recruiting transactions such as background checks, drug screenings, and prepares new hire packets for distribution. Creates offer letters. Varies Maintains the HR email box and 800 phone line, responding to inquiries and escalating as needed. Varies

    FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense): N/A


    SUPERVISORY RESPONSIBILITIES

    If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws.

    Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Direct Reports (titles)

    N/A

    Indirect Reports (titles)

    N/A

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Knowledge of the Service Center operational environment
    Proficient in Word, Excel and Powerpoint
    Proficient in telephone call taking and resolution
    Ability to multi-task and prioritize in a fast-paced environment
    Ability to work quickly and accurately
    Ability to provide exceptional customer service
    Strong data and informational management skills
    Ability to deal tactfully and courteously with employees at all levels as well as HR colleagues
    Skilled in writing business correspondence
    Well-developed team skills


    Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.

    This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

    EDUCATION / EXPERIENCE
    Include minimum education, technical training, and/or experience preferred to perform the job.

    High School diploma required
    Experience working in a service center or call center desired
    2 years of human resources experience preferred
    Customer service experience preferred

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Must be able to work in sitting position, use computer and answer telephone


    WORK ENVIRONMENT


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Office Work Environment

    #J-18808-Ljbffr
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