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    Business Operations Manager - San Diego, United States - KeHE Distributors

    KeHE Distributors
    KeHE Distributors San Diego, United States

    6 days ago

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    Description

    Why Work for KeHE?:

    • Full-time
    • Pay Range: $70,000.00/Yr. - $95,000.00/Yr.
    • Shift Days: , Shift Time:
    • Benefits on Day 1
      • Health/Rx
      • Dental
      • Vision
      • Flexible and health spending accounts (FSA/HSA)
      • Supplemental life insurance
      • 401(k)
      • Paid time off
      • Paid sick time
      • Short term & long term disability coverage (STD/LTD)
      • Employee stock ownership (ESOP)
      • Holiday pay for company designated holidays
      Overview:
      Good people, working with good people, for our common good. Sound good? KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you Primary Responsibilities:
      The Business Operations Manager is responsible for executing the day-to-day relationships with the Customer stores, Account team and Cross-functional partners. **This position is remote** Essential Functions:
      • Provide communications and problem solving support for the on-site Account Team and store personnel.
      • Monitor and maintain invalid lists per division working with Supply chain partners and Account teams
      • Partner with Cross functional teams to monitor On-Shelf conditions and On-Hand on Order issues.
      • Prompting warehouse inventory checks for product issues received into stores, logging and tracking through to resolution.
      • Maintaining store order and delivery schedules to include Quarterly DFR reviews
      • Completing regular checks for alignment against the Transportation Management System
      • Monitoring and managing consistent and or reoccurring trans and warehouse issues
      • Review credits recovery by store on a regular and on-going basis and investigate the stores that are the highest offenders. Suggest and implement plans to address high-credit stores with Customer staff as well as KeHE Operations and Transportation departments.
      • Review KeHE load quality and customer backdoor procedures, investigate issues and find solutions
      • Facilitate communication between KeHE on-site account team as well as KeHE Operations and Transportation staff.
      • Respond to Customer inquiries.
      • Identify, research, and contact stores and build positive relationships that will generate future sales.
      • Demonstrate fiscal responsibility and accountability for all businesses in assigned territory.
      • Monitor and maintain invalid lists per division working with Supply chain partners and Account teams
      Minimum Requirements, Qualifications, Additional Skills, Aptitude:
      • Bachelors degree preferred.
      • Minimum 3-5 years experience in sales of grocery products to natural and/or conventional grocery accounts
      • Demonstrated knowledge of retail grocery operations
      • Microsoft Office experience required, including Excel, PowerPoint, and Word
      • Ability and willingness to work flexible hours, including some weekends
      • Position is remote, but requires the ability and willingness to travel up to 25%.
      Qualifications/Additional Skills/Aptitude
      • Demonstrated strength in oral and written communications with people at all organizational levels
      • Demonstrated proficiency in conducting effective meetings and making clear and concise presentations.
      • Strong negotiating, communication, and organizational skills as well as interpersonal skills
      • Ability to interact with a diverse group of individuals and contribute to a collaborative work environment must be a team player
      • Demonstrated ability to effectively manage a variety of tasks simultaneously, focusing on those with the highest business impact, including anticipating problems and taking appropriate preventive action to avoid crises whenever possible
      • Seek continued product knowledge to become a natural product expert. Must be motivated to achieve personal development.
      Requisition ID:


      Equal Employer Opportunity Statement:
      KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.
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