Operations Manager - San Diego, United States - College Hunks Hauling Junk & Moving

College Hunks Hauling Junk & Moving

Verified Company

San Diego, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Compensation:
Competitive hourly wage

About Us:
As Seen on Oprah, Undercover Boss, ABC's Shark Tank, Millionaire Matchmaker, HGTV's House Hunters, and more...

With 150+ franchise locations across the U.S., College HUNKS Hauling Junk and Moving is the largest and fastest-growing junk removal and moving franchise in the country.

Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJ is an ideal place to flourish and grow as a professional.

COMPANY PURPOSE:
_Move the World_

COMPANY MISSION:

_To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight, and Creating a Fun Enthusiastic Team Environment.

To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S.

(which stands for Honest, Uniformed, Nice, Knowledgeable, Service)._

COMPANY VISION:

_To be the largest, most popular employer of a collegiate workforce and a Launchpad of business ownership, bringing back the American Dream to college students and their parents.

_

CORE VALUES:
Building Leaders; Listen, fulfill, and delight; Always Branding; Create a Fun Enthusiastic team environment**
About You:
Essential Duties and Responsibilities:

100% client amazement and loyalty
Interact with clients in a friendly, and professional manner at all times creating a memorable experience and repeat business.
Business Operations Safety and truck safety
Establish value and price appropriately so the client understands the value they received for the price they were charged.
Managing P & L and annual budgets
Utilize systematic hiring and training process.
Conduct client estimates for Moving and Junk Removal services as needed.
Manage staff scheduling.
Boost team member awareness of company mission and vision to be measured by achieving team member goals.
Run franchise operations to ensure revenue and profitability targets are met.
Work closely with Franchise Partner to implement and build new systems and processes.
On occasion perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition.
Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety.
Attend periodic learning and training events.
Produce and review operational reports to make operational decisions.
Execute monthly marketing plans.

Required Education & Experience:

Bachelor's Degree in Business Management preferred or equivalent/relevant onthejob experience.
3 years experience managing a service industry operation preferred
Sales, Marketing, and Operations/Systems Management.
Confident and proactive communicator; must be able to manage positive relationships with clients and team members
Must be extremely reliable, punctual, and detailoriented.
Must be safety and liability conscious.
Must be excellent at multitasking.
Strong written, verbal, and presentation communication skills.
Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels.
Construction background and experience with basic power tools preferred.
Thrive in a fastpaced and growing industry.

Preferred Experience: