-
Administrative Associate 3
14 hours ago
Stanford University Stanford, United StatesThe Division of Cardiovascular Medicine is seeking an experienced Administrative Professional to join our dynamic team as an Administrative Associate 3. This is one of 3 new positions we are hiring as we grow our team. Within this role you will play a key part in supporting world ...
-
Grant Writer
1 week ago
Stanford University Stanford, CA, United StatesGrant Writer (Writer 2)School of Medicine, Stanford, California, United StatesCommunicationsFeb 26, 2024 Post Date102365 Requisition # The Byers Eye Institute in the Department of Ophthalmology, at Stanford University School of Medicine, is a top-tier, internationally recog ...
-
Senior Grant Writer
1 week ago
Stanford University Stanford, CA, United States Full timeGrant Writer (Writer 2)#128269;School of Medicine, Stanford, California, United States#128193;Communications#128197;Feb 26, 2024 Post Date#128197;102365 Requisition # The Byers Eye Institute in the Department of Ophthalmology, at Stanford University School of Medicine, is a ...
-
Clinical Research Coordinator/Specialist
5 days ago
Stanford University Stanford, CA, United StatesThe Department of Anesthesiology, Perioperative and Pain Medicine, at Stanford University's School of Medicine, is a world-leading department that offers comprehensive training and perioperative patient care, pain management, and critical care medicine as well as cutting edge res ...
-
Medical Administrative Professional
1 day ago
Stanford University Stanford, CA, United StatesThe Department of Anesthesiology, Perioperative and Pain Medicine, at Stanford University's School of Medicine, is a world-leading department that offers comprehensive training and perioperative patient care, pain management, and critical care medicine as well as cutting edge res ...
-
Associate Administrative Clerk
1 day ago
Stanford University Stanford, CA, United StatesAre you detail-oriented, organized, and passionate about supporting top-tier medical professionals? The Division of Cardiovascular Medicine seeks a dynamic individual to join our team as an Administrative Associate 3. The Division of Cardiovascular Medicine is at the forefront of ...
-
Clinical Research Coordinator Associate
1 week ago
Stanford University Stanford, CA, United StatesThe Department of Anesthesiology, Perioperative and Pain Medicine, at Stanford University's School of Medicine, is a world-leading department that offers comprehensive training and perioperative patient care, pain management, and critical care medicine as well as cutting edge res ...
-
Communication Technologies
10 hours ago
InsideHigherEd Stanford, United StatesCommunication Technologies - Senior Network Engineer Business Affairs, Stanford, California, United States Information Technology Services Jul 05, 2023 Post Date 99831 Requisition #The Senior Network Engineer reports to the Director, Communications Technologies within the S ...
-
Admin Assistance Full Time
1 day ago
Stanford University Stanford, CA, United States Full timeStanford's School of Medicine is leading the revolution in precision healthcare, research and education. Our mission, in the Department of Otolaryngology — Head & Neck Surgery (OHNS), to deliver exceptional innovative care in OHNS; to educate patients, clinicians and researchers ...
-
Research Administrator 2
4 days ago
Stanford University Stanford, CA, United States Full timeStanford's School of Medicine is leading the revolution in precision healthcare, research and education. Our mission, in the Department of Otolaryngology — Head & Neck Surgery (OHNS), to deliver exceptional innovative care in OHNS; to advance frontiers of knowledge; to educate pa ...
-
Occupational Therapist
5 days ago
Stanford Health Care Stanford, CA, United States Full time0 FTE Full time Day - 08 Hour R Onsite 77901 OCCUPATIONAL THERAPY-SUH Allied Health 300 Pasteur Dr,PALO ALTO,California · Inpatient Acute Rehab Occupational Therapist · WHY Join the Inpatient Acute Occupational Therapist department with Stanford Healthcare? · Changing the Futur ...
-
Contact Center Operations Engineer
23 hours ago
InsideHigherEd Stanford, United StatesContact Center Operations Engineer Business Affairs: University IT (UIT), Stanford, California, United States Information Technology Services Jan 29, 2024 Post Date 102114 Requisition #Contact Center Operations Engineer · DESCRIPTION: · The Communications Technologies (CT) ...
-
Grant Writer
6 days ago
InsideHigherEd Stanford, United StatesGrant Writer (Writer 2) School of Medicine, Stanford, California, United States Communications Feb 26, 2024 Post Date 102365 Requisition #The Byers Eye Institute in the Department of Ophthalmology, at Stanford University School of Medicine, is a top-tier, internationally re ...
-
Research & Program Officer
6 days ago
InsideHigherEd Stanford, United StatesResearch & Program Officer School of Medicine, Stanford, California, United States Administration Apr 11, 2024 Post Date 102871 Requisition #Stanford University School of Medicine, located in the heart of Silicon Valley, was founded in 1858 with a mission to be the premier ...
-
Administrative Associate 3
6 hours ago
Stanford University Stanford, CA, United StatesThe Department of Anesthesiology, Perioperative and Pain Medicine, at Stanford University's School of Medicine, is a world-leading department that offers comprehensive training and perioperative patient care, pain management, and critical care medicine as well as cutting edge res ...
-
Community Program Manager
10 hours ago
InsideHigherEd Stanford, United StatesCommunity Program Manager Graduate School of Education, Stanford, California, United States Administration Apr 25, 2024 Post Date 103011 Requisition #The Stanford Center on Early Childhood, an initiative of the Stanford Accelerator for Learning, seeks a full time Community ...
-
Social Science Research Professional 2
10 hours ago
InsideHigherEd Stanford, United StatesSocial Science Research Professional 2 (Hybrid) School of Medicine, Stanford, California, United StatesNew Research 5 days ago Post Date 103167 Requisition #The Department of Urology is committed to excellence and improving everything we do. From our innovative patient care ...
-
InsideHigherEd Stanford, United StatesOperations and Quality Programs Manager, Emergency Medicine (Hybrid Opportunity) School of Medicine, Stanford, California, United States Administration 2 hours ago Post Date 102765 Requisition #Please note this position will be based on the Stanford campus and is a hybrid ( ...
-
InsideHigherEd Stanford, United StatesOperations and Quality Programs Manager, Emergency Medicine (Hybrid Opportunity) School of Medicine, Stanford, California, United States Administration 8 hours ago Post Date 102765 Requisition #Please note this position will be based on the Stanford campus and is a hybrid ( ...
-
Communication Manager
6 days ago
InsideHigherEd Stanford, United StatesCommunication Manager (Hybrid) School of Medicine, Stanford, California, United States Communications Mar 11, 2024 Post Date 102521 Requisition #The Department of Neurosurgery at the Stanford University, School of Medicine is seeking a Communications Manager (Public Relatio ...
Customer Service Representative Healthcare - Stanford, United States - Select Source International
Description
Job Description
Job DescriptionJob Title: Customer Service Representative (Healthcare)
Location: Stanford, CA
Duration: 3 Months
Job Description
Job responsibilities
The duties listed under the Duties/Responsibilities section are designed to provide a representative sampling of key tasks and/or responsibilities associated with the job. They are not intended to be a complete list of all the duties performed by employees in the classification.
Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls.
Quote long-distance calling rates; clarify system dialing capabilities; provide general assistance in using telephone and paging systems.
Page Medical Center doctors and staff for incoming callers; announce pages within the Medical Center; provide both general and specific doctor-patient support during off-hours using on-call rosters and other pertinent reference documents, electronic and hard copy.
Dispatch medical emergency teams for the Medical Center in response to medical alert notifications (e.g., cardiac arrest, trauma, fire, chemical spills, disaster recovery, and police emergencies).
Utilize call center and collaboration applications and systems to ensure first call resolutions.
Carry out various administrative tasks, including maintaining information and paging directory databases, creating internal reports, reference material and archives, performing system diagnostics, test routines or system searches, and processing internal forms.
Requirements:
Experience working in a customer service-oriented environment, with demonstrated ability to handle high volumes of calls, preferably in a university or medical center setting.
Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills (corrected typing rate of 40-50 words per minute).
Hands-on experience with MAC or DOS systems and console operations.
Familiarity with automated paging systems.
Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.