Jobs
>
Jersey City

    Member Experience Associate - Jersey City, United States - Retro Fitness

    Retro Fitness
    Retro Fitness Jersey City, United States

    2 weeks ago

    Default job background
    Description

    Do you love fitness?

    Would you like to feel you impact the lives of many?

    Can you see helping prospective members get started?

    Would you like to hear the "thank you" from the members' lives you impacted?

    The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the first person they talk with and you will create a welcoming feeling.

    You have to have limitless energy and be great at multi tasking. Do you have a positive and upbeat personality with great communication skills? Creating the member experience requires that you wear many hats. Do you thrive being pulled in multiple directions... guiding prospects on the phone, making a Retro Smoothie for a member, and assisting our Retro members with an exceptional experience. Ideal candidates for the Member Experience Asosciate position will possess the following:

    • A deep down passion for helping others.
    • A positive upbeat personality.
    • Effective ability to communicate with customers, coworkers and managers.
    • The ability to multitask.
    • Member experience oriented.
    • Punctual, responsible and detail oriented.
    • CPR/AED training preferred.
    • Prior experience in a retail or hospitality setting is helpful.
    Responsibilities of the Front Desk include but not limited to:
    • Greeting and checking in members as they come in.
    • Resolving customer issues in an effective manner.
    • Membership sales and retention.
    • Following up with prospects.
    • Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc.
    • Ensuring a safe and clean health club environment for members and staff.
    • Opening and closing the facility if scheduled.
    • Following company policies and procedures.
    All Member Experience Associates are to wear company staff shirt along with either khaki pants or black athletic pant. Sneakers must be worn. No boots, heals or sandals. You must be well groomed and neat.

    Note on openers and closers: Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time.

    Compensation: $9 - $20/hour (with commission and bonuses)

    With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

    With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey

    Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit or .

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.
  • LIVunLtd

    Experience Associate

    4 days ago

    LIVunLtd New York, United States Part time

    LIVunLtd is looking for an Experience Associate to join our team on a part-time basis. As the Experience Associate you work side-by-side with the Experience Manager to ensure the smooth and efficient operational procedures on-site, enabling LIVunLtd to provide the highest level o ...

  • CREAM | Cannabis Retail, Delivery, and Lifestyle

    Customer Experience Associate

    2 weeks ago

    CREAM | Cannabis Retail, Delivery, and Lifestyle Jersey City, United States

    **Company Description** · Welcome to CREAM Dispensary, Downtown Jersey City's premier destination for premium cannabis products and education. CREAM is dedicated to educating customers, advocating for responsible consumption, and contributing positively to the local community. Ou ...

  • Amerex Group, LLC

    Customer Experience Associate

    1 week ago

    Amerex Group, LLC New York, United States

    **Responsibilities** · - Conduct proactive outreach to customers to ensure a successful overall experience. · - Take a service and solution-oriented approach to all interactions, using strong judgment to balance company goals with ensuring an overall positive outcome and resoluti ...

  • The Exchange

    Customer Experience Associate

    1 week ago

    The Exchange New York, United States

    Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. · **Grade* ...

  • Conde Nast

    Associate Manager, Experiences

    1 week ago

    Conde Nast New York, United States

    Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential m ...

  • Industrious

    Member Experience Associate

    3 days ago

    Industrious New York, United States

    **About the Company**: · Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what make ...

  • Verizon

    Associate Director-experience Design

    1 week ago

    Verizon New York, United States

    **When you join Verizon**: · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and beli ...

  • FAO Schwarz

    The Jellycat Diner Experience Associate

    1 week ago

    FAO Schwarz New York, United States

    **Our Story So Far** · Founded in 1862, FAO Schwarz is one of the oldest and most iconic toy retailers in the world. Frederick August Otto Schwarz dreamed of a marvelous, bountiful emporium full of extraordinary, one-of-a-kind toys from all over the world. His dream became a real ...

  • Thibaut Inc

    Client Experience Associate

    2 weeks ago

    Thibaut Inc Union, United States

    **POSITION PURPOSE**: · The Client Experience Representative role at Thibaut is crucial for maintaining high standards of customer service and satisfaction. The role revolves around managing and enhancing the overall client experience. Individuals in this role work collaborativel ...

  • NYU Langone Health

    Patient Experience Associate

    2 weeks ago

    NYU Langone Health Brooklyn, United States Part time

    NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for heal ...

  • The Exchange

    Customer Experience Associate Hbc Main Store

    1 week ago

    The Exchange New York, United States

    Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. · Grade · ...

  • NYU Langone Health

    Patient Experience Associate

    1 day ago

    NYU Langone Health Brooklyn, United States

    NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for heal ...

  • NYU Langone Health

    Patient Experience Associate

    1 day ago

    NYU Langone Health Brooklyn, United States Part time

    NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for heal ...

  • Retro Fitness

    Member Experience Associate

    2 weeks ago

    Retro Fitness Jersey City, United States

    Do you love fitness? · Would you like to feel you impact the lives of many? · Can you see helping prospective members get started? · Would you like to hear the "thank you" from the members' lives you impacted? · The Member Experience Associate is responsible for the entire Me ...

  • Prophet Exchange

    Customer Experience Associate

    2 weeks ago

    Prophet Exchange Hoboken, United States

    **Customer Experience Associate** · Hoboken, NJ · Full-Time · Customer Experience · Customer Experience Associate · Customer Experience Associate · As a customer experience associate, you will be largely responsible for the user experience on the platform. Prophet, a peer t ...

  • Merck Sharp & Dohme

    Associate Director, Customer Experience

    2 weeks ago

    Merck Sharp & Dohme Rahway, United States

    The Associate Director Customer Experience is the customer's champion accountable for bringing the voice-of-the-customer into the organization by working in projects in diverse cross-functional teams. Their task is to plan, facilitate and co-create a meaningful customer-driven pr ...

  • HSBC

    Client Experience Associate

    5 days ago

    HSBC New York, United States

    Job description · Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the peop ...

  • Creatively

    Customer Experience Associate

    2 weeks ago

    Creatively New York, United States

    Copy Link Customer Experience Associate Location New York Customer Experience Associate Description Loeffler Randall is seeking a Customer Experience Associate to join our team. The Loeffler Randall Customer Experience Associate will embody a positive customer centric attitude an ...

  • LVMH

    Client Experience Associate

    2 weeks ago

    LVMH New York, United States

    Poste · WHAT WE HAVE TO OFFER: · The Client Experience Associate will partner with the CX Manager, warehouse logistics team, and retail to offer the best-in-class experience to our clients. This role will be cross functional with retail, after-care, and the CRM team. · YOUR RE ...

  • Nuts

    Seasonal Customer Experience Associate

    2 weeks ago

    Nuts Jersey City, United States

    The team is: · ? Fast-paced · ? Driven · ? Collaborative · ? Growing at sonic speed · ? Fun and nutty · Our family has been in the nut business since 1929, and were growing faster than ever Were expanding our teams on both coasts as we continue our mission to deliver the h ...