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Residential Services Manager
1 week ago
Volunteers of America - Greater New York, Inc. Brooklyn, United StatesVolunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional a ...
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Director, Financial Management Services
1 week ago
NYC Careers Brooklyn, United States**DIRECTOR, FINANCIAL MANAGEMENT SERVICES**: · - Apply**DIRECTOR, FINANCIAL MANAGEMENT SERVICES**: · - Agency: HRA/DEPT OF SOCIAL SERVICES · - Posted on: 04/17/2024- Job type: Full-time · Location · BROOKLYN · - Title Classification: Exam may be required · Department · Adult Prot ...
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IT Service Manager
2 weeks ago
ASCOT GROUP New York, United StatesThis is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. · Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose: One A ...
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Service Manager
1 week ago
Convene New York, United StatesConvene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams._ _We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, wh ...
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Clerk (Records Management & Office Services)
1 week ago
NYC Careers Brooklyn, United States**Clerk (Records Management & Office Services)**: · - Apply**Clerk (Records Management & Office Services)**: · - Agency: DISTRICT ATTORNEY KINGS COUNTY · - Posted on: 05/09/2024- Job type: Full-time · Location · BROOKLYN · - Title Classification: No exam required · Department · R ...
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Service Manager
20 hours ago
abcV New York, United States**abcV is Actively seeking a Full-Time Service Manager** · **THE BRAND** · At abc Restaurants, we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu that is locally focused and globally artistic, and cultivating a healthy relations ...
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Youth Services Quality Assurance Manager
1 day ago
Community Counseling and Mediation Brooklyn, United StatesCommunity Counseling and Mediation (CCM) is a leading Brooklyn-based behavioral health organization committed to improving the lives of at-risk children and families through innovative behavioral health, supportive housing, education, and youth services. We are looking for a **Qu ...
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Service Manager
2 weeks ago
Infinity Systems Newark, United States Part timeThe large district town of Biberach an der Riß (with around inhabitants) is a charming city with a strong economy and a diverse, demanding cultural life in the heart of Upper Swabia. All types of childcare facilities, schools, and modern leisure facilities of above-average qualit ...
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Associate Service Manager
6 days ago
Morgan Stanley New York, United StatesAssociate Service Manager · Job Number: · 3252561 · POSTING DATE: May 16, 2024 · PRIMARY LOCATION: Americas-United States of America-New York-New York · JOB: Wealth Management · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Assistant Vice President · DESCRIPTION · -: · Service Managers ...
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Mail Services Manager
1 week ago
The Millennium Group Newark, United StatesNow is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and in ...
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Client Services Manager
2 weeks ago
SPS Global New York, United StatesCome explore the Power of Possibility with a career at SPS We have a fantastic opportunity for an experienced Client Services Manager to come join our team in New York · The **Client Services Manager (CSM)** position is to sit on-site with our client and oversee multiple sites or ...
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Station Services Manager
1 week ago
DHL New York, United StatesWhat makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. · Start YOUR career with DHL today · DHL Express has an opening for a **_Station Services Manager_** at our New York, NY location. ...
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Manager, Imaging Services
20 hours ago
Northwell Health New York, United StatesManages, hires, trains, disciplines and evaluates the performance of CT, Interventional Radiology and Mammography Services support staff. Plans, directs and supervises all technical aspects of the imaging department. Ensures appropriate usage and maintains appropriate levels of s ...
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Constituent Services Manager
2 days ago
New York State Senate New York, United States**About Us**: The office of Senator Brad Hoylman-Sigal is dedicated to serving the constituents of the 47th Senate District. As the constituent services manager with a background in social work, you would play a crucial role in assisting constituents navigate government services ...
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Guest Services Manager
1 week ago
James NoMad NYC New York, United StatesCompensation Type: Yearly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
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Manager, Field Service
1 week ago
B. Braun Medical Inc. Newark, United StatesOverview: · Aesculap, Inc., a B. Braun company, is part of a 180-year-old global organization focused on meeting the needs of an ever-changing healthcare community. Through close collaboration with its customers, Aesculap provides advanced technologies for general surgery, neuros ...
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Manager, Wireless Services
1 week ago
Intercontinental Exchange Holdings, Inc. New York, United StatesOverview: · **Job Purpose** · - The Manager, Wireless Services position is an opportunity for a smart, hardworking individual to be at the center of a highly innovative and rapidly growing wireless networking business within the ICE Data Services. · - The Manager incorporates cor ...
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Client Services Manager
1 week ago
SPS Global New York, United StatesCome explore the Power of Possibility with a career at SPS We have a fantastic opportunity for an experienced Client Services Manager to come join our team in New York · The **Client Services Manager (CSM)** position is to sit on-site with our client and oversee multiple sites or ...
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Food Service Manager
6 days ago
Aramark New York, United StatesCOMPENSATION: The salary rate for this position ranges from $70,000 - $78,000, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation ...
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Manager of Member Services
2 days ago
VIllageCare of New York New York, United States**Manager of Member Services (Hybrid)** · VillageCareMAX · 112 Charles Street, New York, NY 10014 · COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE · Under the supervision of Director of Business Operations, Manager of Member Services will oversee the coordina ...
corporate vip office services manager - Brooklyn, United States - Compass Group
Description
Job SummaryThe Hospitality Services Manager is responsible for leading a cross-functional team and managing the day-to-day operations. The individual in the role will provide overall planning and direction within the workplace to achieve operations and financial goals, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment.
RESPONSIBLITIES:
Leads, manages and inspires a large diverse team across multiple locations to provide elevated service to clients and guests.
Support onsite operations focusing on reception, catering and conference services.
Closely manages all activity related to visitors, meetings, catering and events
Ensures all decisions are weighed for risk/reward and short/long term implications and thoroughly communicated with the client
Drives and develops self and team towards building strong relationships with client(s) and achievement of KPIs (profitability, safety, engagement, etc.)
Assists with the training of new hires, as well as the ongoing training of current staff, to ensure a consistent high level of professionalism among team members
Champions development, performance evaluations, succession planning, and has focused on building single- and multi-unit management skills; have full understanding of all roles within operation; supports the team with tools and systems
Assist with creating a collaborative environment amongst the team through events and personal introductions.
Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
Provides recommended new or updated policies and procedures pertaining to the various operations managed by Rapport in tandem with client approval
Coordinates weekly staffing schedule including provision for vacation and holiday coverage
Carries out time and attendance record-keeping for members of the Team
Ensures that the Team is trained in executing emergency procedures for which they are responsible, coordinating such training with the client
Ensures all team members adhere to client approved attire
Provides input with regards to associate performance, highlighting successes as well as areas for improvement
Assist in making space reservations using an online tool and escorting guests throughout the office
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
Coordinate luggage drop-off and pick-up
Manage the badge process for employees and visitors according to client standards
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
Restock office, kitchen, and pantry supplies
Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
Provide general travel support (arranging for transportation, providing directions, etc.)
Coordinate and arrange basic office equipment repairs and maintenance
Carry out instructions for security, fire, health and safety guidelines
Provide first-line support for basic office technology
General administrative support
Interface with vendors (catering, AV, etc.) to provide seamless customer support
Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
Conduct opening and closing walkthroughs when business requires
Other duties as assigned
KEY COMPETENCIES:Has the ability to think quickly, analytically, strategically, and accurately
Shows expert client relationship, influencing, presentation, listening, and communication skills (written and verbal)
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with clients and visitors.
Advanced computer skills and knowledge of office technology / equipment including Microsoft SuitePunctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
Discreet, ethical, and committed to maintaining a high degree of confidentiality.
A consistent professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.
5-7 years of experience managing multi department operations in a high energy, high volume customer service operation either in corporate or luxury hospitality.
Ability to use analytical skills for measuring business potential and value to the clientHas developed teams and delivered structured service excellence trainings to enhance experience.
Proven track record on leadership development, and business growth
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
