- Minimum of 3 years of relevant professional experience in a similar role.
- Bachelor's degree in a related field preferred.
-
Operations Specialist
16 hours ago
Provincial Senior Living Los Angeles, United States**Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our "Pillars of Excellence," employs thousands of vital Team Members and is committed to pro ...
-
Operations Specialist
1 day ago
Empress Investment Group Los Angeles, United StatesAre you looking to join a financial planning firm that is focused on making a meaningful difference? Doesn't just talk about doing comprehensive planning, but actually achieves it for clients? If so, we want to meet you We were recently ranked in FORBES as Best-In-State and Top F ...
-
Operations Specialist
1 day ago
WM Simi Valley, United StatesAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · Work Schedule 10am-7pm. Mon-Fri, som ...
-
Operations Specialist
1 day ago
Pilot Thomas Logistics East Rancho Dominguez, United StatesSince 1936, Pilot Thomas Logistics and its family of marine companies (collectively, "PTL Marine") including Economy Boat Store and Maxum Petroleum have been providing quality products and services to the maritime industry. PTL Marine is the one-stop shopping solution for all of ...
-
Sales and Operations Specialist
1 week ago
Singer Vehicle Design Torrance, United States**About Singer**: · We are passionate about creating some of the most awesome automobiles in the world. Founded in California in 2009, Singer Vehicle Design is a luxury brand with a global clientele and operations in the US, the UK, and Switzerland. Our mission is described simpl ...
-
Advertising Operations Specialist
1 week ago
FUZE Technology Los Angeles, United StatesAbout FUZE Technology: · FUZE Technology is at the forefront of the IoT revolution, enhancing everyday experiences through innovative utility solutions. Our flagship product, chargeFUZE, is a game-changer in mobile power, ensuring users never have to worry about a dead battery ag ...
-
Operations Support Specialist
1 week ago
Alliance Technical Group Pasadena, United StatesThe Operations Support Specialist (OSS) reports to the Operations Support Manager and assists the Operations Managers (OM) of the offices they are assigned with a wide range of administrative and office support activities to facilitate the efficient operations of those offices. · ...
-
Platform Operations Specialist
2 days ago
VINNOVATION INC Arcadia, United StatesJoin our dynamic team, a leading global multimedia company at the forefront of innovation in the entertainment industry. We pride ourselves on creating and delivering compelling content across various platforms, reaching millions of audiences around the world. We are also joining ...
-
Specialist for Bath Operations
1 week ago
Crimson Solutions Beverly Hills, United StatesAbout the Company · Welcome to the Reha-Zentrum am Meer in Beverly Hills. · At our clinic for orthopedic and rheumatologic rehabilitation, as well as our clinic for oncologic rehabilitation, we accompany over patients annually, both inpatient and outpatient, with modern therapies ...
-
Medical Billing Operations Specialist
1 week ago
Codemax Medical Billing Los Angeles, United StatesJob Title: Medical Billing Operations Specialist · Reports To: Operations Director · Employment Status: Full-Time · FLSA Status: Non-Exempt · - Job Summary:_ · - Duties/Responsibilities:_ · - Processes and submits insurance claims in a timely manner. · - Verifies insurance covera ...
-
Digital Advertising Operations Specialist
1 week ago
Los Angeles Times El Segundo, United StatesJoin the hundreds of talented and innovative team members who are making an impact every day at California Times, incorporating Los Angeles Times. Whether you love to tell compelling stories or want to drive our award-winning powerhouse in new directions, the Los Angeles Times te ...
-
Talent Acquisition Operations Specialist
2 days ago
Snapchat Los Angeles, United StatesSnap Inc. · is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun toge ...
-
Content Operations Specialist, Contractor
1 week ago
SoundCloud Los Angeles, United States FreelanceSoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 375 million tr ...
-
Technology Systems and Operations Specialist
3 days ago
Netflix Los Angeles, United StatesLos Angeles, California- Netflix Technology Services- Netflix is the world's leading streaming entertainment service with over 260M paid memberships in over 190 countries enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members c ...
-
Community & Identity Operations Specialist
6 days ago
Snapchat Los Angeles, United StatesSnap Inc. · is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun toge ...
-
Training for Specialist in Pool Operations
1 week ago
SilverLinx Pasadena, United StatesSpecialist for Pool Operations (m/f/d) in Pasadena · Having a pair of sunglasses and broad shoulders does not automatically make you a specialist for pool operations. You are not just a "lifeguard", but an expert in all aspects of pool technology. You monitor water quality, have ...
-
Supply Chain Operations Specialist Iii
1 day ago
Ceva Logistics Torrance, United StatesCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL._ ...
-
Google Los Angeles, United States**Minimum qualifications**: · - Experience running a broadcast operation 24/7 and 365. · - Experience reporting metrics and performance to identify areas of opportunity. · - Experience coordinating vendors, test and commissioning of systems, and launching new signal chains. · **P ...
-
Accounts Receivable Specialist
3 days ago
Regal Medical Group Northridge, United States**Position Summary**: · This position will provide day-to-day support as a Medical Group Accounts Receivable Specialist. This position focuses almost entirely on accounts receivable follow-up and is responsible for performing third party insurance follow-up in the Central Billing ...
-
Part Time Universal Banker
6 days ago
Citi Northridge, United States Part timeThe Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacem ...
Operations Specialist - Los Angeles, United States - Healthcare Staffing Professionals, Inc
Description
Job Description
Job DescriptionJob Summary:The Operations Specialist holds a pivotal position in meticulously planning daily staffing operations while effectively representing the organization across diverse customer and employee interactions. This role demands outstanding project management skills and a profound understanding of staffing operations, specifically in areas such as per diem scheduling, payroll, and customer relations. A per diem employee does not possess a regular schedule and works on an as-needed basis based off the client's request for staff. The Operations Specialist utilizes their organizational and planning skills to manage our per diem temporary workforce's schedules depending on the client's daily request for staff. Leveraging expertise, the Operations Specialist adeptly analyzes business contracts and collaborates closely with clients and employees, offering valuable insights to stakeholders while advising on the implementation of contractual operations and personnel policies. Operating under general guidance, this role thrives in an environment where work assignments necessitate interpretation, requiring independent decisions on the optimal course of action.
Compensation:
Exempt Salary
$68,500.00
Plus, Bonuses as eligible
Duties/Responsibilities:
Per Diem Workforce Management:
· Oversee the daily operations of the per diem staffing phone line during business hours and after hours (24/7) at least two weeks per month.
· Develop schedules for Per Diem Staff in When I Work, ensuring optimal coverage for designated customer locations.
· Liaise with customer contacts and employees to confirm shift assignments, striving for an 85% fill rate for daily shift staffing.
· Educate new Per Diem employees on assignment workflows, call-off procedures, and the effective utilization of When I Work software.
· Review monthly/weekly call-offs and cancellations from employees and clients, determining appropriate employee discipline.
· Complete monthly reporting on Fill Rate percentages.
· Analyze, verify, track, and report employee schedules for accuracy; prepare fill rate and utilization reports, collaborating with team leaders to identify trends in staff scheduling.
· Execute clearances for Per Diem Temp Staff to schedule shifts
Customer Onboarding and Employee Relations:
· Lead new customer onboarding meetings in collaboration with the Operations Manager.
· Ensure alignment of customer implementation standards with contractual obligations.
· Create and maintain internal procedures in accordance with contractual obligations.
· Accurately set up new clients on internal systems such as Elevate.
· Identify solutions to optimize the customer onboarding process, collaborating with the team for implementation.
· Develop new client orientations for new temporary employees in alignment with contractual guidelines.
· Communicate setup requirements to Payroll, HR, and Invoicing/AR Management.
Employee Training, Education, and Engagement:
· Administer training modules to new temporary workforce employees, ensuring completion and understanding before the initial work assignment.
· Conduct new hire orientations for the temporary workforce, facilitating a smooth integration into the operational environment.
· Provide training to clients on Scheduling, Time and Attendance, and Elevate systems such as When I Work and Elevate.
· Deliver training for the permanent or internal workforce on new/updated processes.
· Identify gaps in processes and collaborate with other departments to resolve them.
Administrative Duties:
· Collaborate with the Operations Manager to organize and present new customer information to Payroll, HR, and invoicing departments.
· Manage processes related to employee badge creation, uniform ordering, equipment distribution/return, and provide exceptional customer service.
Continuous Improvement and Attention to Detail:
· Demonstrate a continuous improvement mindset to enhance operational efficiency and effectiveness.
· Maintain keen attention to detail in all aspects of operations, ensuring accuracy and compliance.
Other duties as assigned
Required Skills/Abilities:
· Exceptional organizational skills with the ability to manage multiple tasks and priorities.
· Effective written and oral communication skills.
· Proficiency in invoicing, timekeeping, and payroll processes.
· Strong proficiency in Microsoft Office suite.
· Analytical mindset with an aptitude for project management.
· Motivated, driven, and engaged approach to tasks and responsibilities.
· Creative problem-solving abilities.
· Demonstrated attention to detail in all aspects of work.
Education and Experience:
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.
Must be available to service per diem on call line after hours at least two weeks a month. The Operations Specialist will be required to answer the per diem staffing phone line at all hours during their scheduled weeks (24/7). The Operations Specialist should not miss any calls during their scheduled week, however in the event a call is missed the Operations Specialist will be required to return all phone calls within 10 minutes.
Work Environment & Requirements:
Hybrid (Must work in office at least two days a week)
Must have reliable phone service when working remotely Must have reliable internet service when working remotely
Must have an at home workspace available
Benefits:
Medical
Dental
Vision
Retirement
Paid Time Off (80 hours)
Paid Observed Holidays