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Niagara Falls

    dispatch/office assistant - Niagara Falls, United States - NIAGARA MAJESTIC TOURS INC

    NIAGARA MAJESTIC TOURS INC
    NIAGARA MAJESTIC TOURS INC Niagara Falls, United States

    4 days ago

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    Description

    Job Description

    Job Description

    COME JOIN OUR AMAZING TEAM

    GRAY LINE NIAGARA FALLS/BUFFALO is a growing, fast-based, team-oriented sightseeing tour and transportation company for both the U.S. and Canadian sides.

    We are looking to fill multiple Seasonal FULL-TIME & PART-TIME positions in the Operations Department.

    • College Student ~ Teacher ~ High School Student already?
    • Great way to supplement your income
    • Fun job ~ Will Train

    JOB DESCRIPTION:

    • Facilitate efficient operations through coordinating vehicle schedules alongside the Dispatch Supervisor & Operations Managers.
    • Computer data entry as required across all operational platforms.
    • Communicate to drivers & tour guides regarding their schedule, equipment assignments, and customer needs.
    • Monitor sightseeing tour inventory and coordinate any changes with Ops team as needed.
    • Serve as communication link between the reservations team and operational staff.
    • Prepare job information packets for drivers & step-on guides.
    • Review job reports for completion and file accordingly.
    • Troubleshoot issues which may arise due to driver and/or equipment changes, customer needs, and other planned & unplanned events.
    • Perform other duties as assigned.

    QUALIFICATIONS:

    • Proficient computer skills, including Microsoft office Suite Excellent phone capabilities, while multi-tasking in a fast-paced environment.
    • Well organized & able to maintain professionalism under pressure
    • Flexibility with your schedule (Weekends, holidays, days, nights, on-call)

    THE IDEAL CANDIDATE:

    • Excellent attention to detail
    • Professional demeanor
    • Ability to work in a team environment
    • Knowledge of the Niagara Falls area
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