- Production system support and troubleshooting (infrastructure)
- System Analysis and Engineering
- System Architecture and design support
- Concept of Operations Formulation
- System Integration
- System & Operations Performance Analysis
- Decision Analysis and Resolution
- Contribute to the hands-on PROD system tier-3 level support, troubleshooting, and resolution
- Fostering an environment of collaboration with the different team members in the goal of providing quality service and product to our customer.
- Bachelor's Degree in an engineering field from an accredited university or an equivalent of 20 years of prior relevant experience
- Must possess an Active TS/SCI with ability to obtain and maintain TS/SCI with Polygraph.
- Experience with hands-on troubleshooting and repairing hardware and software systems
- Operating and monitoring complex IT systems and subsystems
- Experience working within technology platforms such as ElasticSearch, Kubernetes cluster, storage systems, etc. and writing code/scripts
- Hands-on experience with network management; VMware; GPU and high-level computing; AWS; Microsoft, Linux, and Ubuntu OS management;
- Experience with data processing pipelines
- Security+ certification. Note: you will need to obtain PUA as part of fulfilling the role
- Experience managing tools, authentication/authorization mechanisms, and software deployed across multiple domains
- Experience developing continuity of operations plans and minimizing restoration timelines
- Experience leading technical efforts, taking initiative on developing solutions, and leaning forward on addressing challenges and obstacles.
- Strong understanding of cloud-based systems
- System, database, data stores, and network administration and optimization
- Multi-domain/cross domain architectures
- Operational and mission support systems
- Cybersecurity implementation in the IT environment
- Development and collection of performance metrics, including KPIs
- Scaled Agile Framework certification (SAFe Agilist or other)
- Experience supporting DIA/NMEC
- ITIL experience and certification
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Production Support Engineer - Bethesda, United States - Leidos
Description
Description
Leidos has an exciting opening for you as our nextD3P Lead Production Support Engineer supporting DIA-NMEC under our 10-year DOMEX Technology Platform (DTP) contract. Have impact as part of a mission focused, solutions oriented, and adaptive team that values innovation, collaboration, and professional development.As theD3P Lead Product Support Engineer,you will be responsible for sustaining the application, operating system, and data layers for the DOMEX Data Discovery Platform (D3P) as well as the physical storage and virtualization layers. This entails working in a dynamic environment encompassing a hybrid data center model and multiple network enclaves that supporting the complex D3P system and subsystem components, delivering uninterrupted service and optimizing performance tuning. You will bring experience and technical leadership collaborating with on-prem and cloud-based systems across a matrixed team as well as hands-on expertise in managing virtualized systems. While the work is primarily conducted on-site at our client location in Bethesda, MD, some tasks may be performed remotely. Percentage of remote work will vary based on client requirements/deliverables.
As a senior member of the team,you will work closely withSystems Engineers, Software Engineers, Architects as well as Government counterpartsto ensure the sustainability of future systems and will support key tasks such as:
You are rigorous while having the ability to work well with people from different disciplines with varying degrees of technical experience. You bring enthusiasm, initiative, solutions/ideas, technical and leadership experience meeting the following qualifications:
In addition, you have a deep understanding of the following:
You will wow us even more if you have some of these:
Original Posting Date:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $122, $220,900.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
