- Configure, troubleshoot and install various IT hardware and applications such as desktops, routers, servers, switches, Wi-Fi antennas, Network security devices, Access control systems any other application once given the necessary procedures and authorization.
- Analyze existing requirements and prepare for hardware acquisitions.
- Develop installation schedules, prepare, create and test installation packages.
- Prepare documentation for configuration changes and supporting test reports.
- Develop training for site personnel in the use of equipment in collaboration with the training manager.
- Coordinate post installation operations and maintenance support.
- Keep track of all hardware inventory and provide weekly reports on status of all Hardware inventory stock.
- Must be detail-oriented, organized, and can work under tight deadlines.
- Must have a comprehensive knowledge of generic IT hardware devices and working knowledge of new more complex devices.
- Must have the ability to read and understand installation guides, wiring drawings, system requirements and site-specific installation policies/procedures.
- Must have excellent analytical skills in troubleshooting IT hardware and applications, testing capabilities, problem identification and/or resolution, and preventative maintenance knowledge.
- Must understand how to configure IT hardware, and/or be able to communicate with engineering for directives on newer system's configuration.
- Must have competencies in testing/verifying proper operation of all hardware installations with direction from the engineering staff or IT administration.
- Must be able to learn installation procedures and best practices for special systems via training or direction from engineering.
- Excellent written and verbal communication skills with the ability to communicate very well with users, peers and managers.
- Extensive knowledge of IT Hardware systems and their configurations
- Extensive experience troubleshooting IT Hardware systems.
- Generic program management and reporting competency.
- 5+ years progressive experience as a Tier II or Tier III Support Technician in a federal government IT service delivery operation with large scale, multi-faceted IT support.
- Must have two of the following certs: CompTIA+, CompTIA-Network+ and CompTIA- Server+.
- NIH experience
- ITIL Cert
- Associate degree in Computer Science, Engineering, Information Technology, or related discipline with 4+ years of experience; or a GED with a minimum of 5+ years' years demonstrated related work experience in a large multi-platform Information Services environment.
- HDI institute certifications
- Must be able to obtain and/or pass a public trust background check. Must be able to work flexible hours and multiple locations.
-
Desktop Support Engineer
1 day ago
Insight Global Bethesda, United StatesAn Insight Global client is seeking a Desktop Engineer with Windows and/or Mac (preferred) support experience. This position is hybrid in Bethesda, MD and is requiring one to be onsite 3x a week. · Responsibilities · Identify, troubleshoot, and resolve hardware and software prob ...
-
Desktop Engineer
1 week ago
Patriot, LLC Washington, United StatesJob Description · Job DescriptionPatriot, LLC is looking for a level one Desktop Support Engineer onsite in Washington D.C. at a customer facility · We are looking for a Desktop Support Engineer to provide technical assistance, the person will help install, upgrade and troublesh ...
-
Desktop Engineer
1 week ago
DealerOn Rockville, United States Full timeJob Description: · As DealerOn's Desktop Engineer you will be part of an IT team that provides internal end-user support and basic account administration. The successful Desktop Engineer will be creative and a strong problem-solver, joining a team of capable IT Desktop Engineers ...
-
Desktop Engineer
1 day ago
AAC Vienna, United StatesResponsible for preparing, deploying, and managing enterprise desktop software, and managing group policies. Perform maintenance, repair, upgrades, and configuration of hardware, software, and operating systems in an inter-networked environment. Responsible for engineering, build ...
-
Installation Desktop Engineer
1 week ago
Tandym Group Washington, United StatesA recognized services company in Washington, D.C. is looking to add a new Install Desktop Engineer to their growing staff. · Responsibilities: · The Installation Desktop Engineer will: · Assist staff with installation, configuration and ongoing usability of desktops, laptops, a ...
-
Senior Desktop Engineer
5 days ago
freedom_partners_shared_services Arlington, United StatesSenior Desktop Engineer · Do you thrive on designing and implementing strategies for rolling out innovative desktop solutions such as Windows 10, MacOS and solving complex technical problems? Would you like to do this using the latest desktop computing technologies such as Taniu ...
-
Desktop Support Engineer
1 week ago
Airlines Reporting Corporation Arlington, United StatesAbout The Role: · It's a great time to join us at Airlines Reporting Corporation (ARC) ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intel ...
-
Key Concepts Knowledgebase LLC Bethesda, United StatesEOE Statement · Key Concepts Knowledgebase is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to mainta ...
-
Senior Virtual Desktop Engineer
2 days ago
Workday Arlington, United StatesSenior Virtual Desktop Engineer (Azure AVD, VDI) - Remote · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: None · Employee Type: Regular · Percentage of Travel Required: None · Type of Travel: None · CACI is seeking a Sen ...
-
Senior Windows Desktop Engineer
1 week ago
Marathon TS Washington, United StatesMarathon TS is looking for a Senior Windows Desktop Engineer to support our efforts at the DOJ. · The primary scope of this work shall include the efforts involved with packaging and implementing various MS Windows application images for MS Windows , Office ProPlus, MS Server & ...
-
Desktop Support Engineer
2 weeks ago
Expert In Recruitment Solutions Vienna, United StatesTitle: Desktop Support Engineer · Location: Onsite in Vienna, VA (Local) · Duration: 12+ months · Experience with Technical Knowledge/Skills: · 8+ years of Proven work experience as a desktop support engineer or support technician. · Troubleshooting Skills · Ticketing Syste ...
-
Desktop Support Engineer
2 weeks ago
Alta It Services Vienna, United StatesJob Description · Job Description · ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterpri ...
-
Desktop Engineering Manager
1 week ago
CACI International Oxon Hill, United StatesDesktop Engineering Manager · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: None · Employee Type: Regular · Percentage of Travel Required: Up to 10% · Type of Travel: Local · CACI is seeking an Desktop Engineering Manager, supp ...
-
Desktop Engineering Manager
5 days ago
CACI International Oxon Hill, United StatesDesktop Engineering Manager · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: None · Employee Type: Regular · Percentage of Travel Required: Up to 10% · Type of Travel: Local · * * · CACI is seeking an Desktop Engineering ...
-
Computer World Services Corp Washington, DC, United StatesJob Details Job Description CWS is seeking a Systems Engineer to leverage engineering best practices within design, administration, installation and support for systems/server, software, and security · You will be responsible for the maintenance and troubleshooting of Virtual Des ...
-
Desktop Support Engineer
4 days ago
Nuix Herndon, United StatesJob Description · Job DescriptionDescriptionNuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into ...
-
Desktop Support Engineer with Security Clearance
2 weeks ago
Base One Technologies Washington, United StatesOur DC metro based client is looking for a Desktop Support Engineer. This position requires an active Top Secret. If you are qualified for this position. Please email me your updated resume in word format to · Work location: DC Metro · Job Description: · Our client is seeking a ...
-
Desktop Engineering Manager
2 weeks ago
CACi Fort Washington, United StatesDesktop · Engineering ManagerJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * * CACI is seeking an Desktop Engineering Manager, supporting day-t ...
-
Desktop Support Engineer
1 day ago
Nuix Herndon, United StatesDesktop Support Engineer · Department: Technology · Employment Type: Permanent - Full Time · Location: Herndon (USA) · Reporting To: Tamim Nawabi · Description · Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data i ...
-
Desktop Support Engineer with Security Clearance
2 weeks ago
Base One Technologies Washington DC Post Office, United StatesOur DC metro based client is looking for a Desktop Support Engineer. This position requires an active Top Secret/SCI. If you are qualified for this position. Please email me your updated resume in word format to Our client seeking a broadly experienced Candidate to provide Tier 1 ...
nih executive support service desktop engineer - Bethesda, MD, United States - Key Concepts Knowledgebase LLC
Description
EOE StatementKey Concepts Knowledgebase is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws.
Description
Key Concepts Knowledgebase, LLC., is seeking a ESS Desktop Engineer (Level II) for a project at a large government support organization. The successful candidate will work with our IT managers, engineers, technicians, and the client to ensure the expectations of both parties are fulfilled in a timely, cost-effective manner.
The ESSDesktop Engineer (Level II) responsibilities are as follows:
Knowledge, Skills and Abilities:
Required:
Education:
Full-Time
Position
NIH Hardware Installation Technician (Level II)
Location
Bethesda
This position is currently accepting applications.
