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    Senior Scientific Support Engineer - Bethesda, United States - JCS Solutions LLC

    JCS Solutions LLC
    JCS Solutions LLC Bethesda, United States

    1 week ago

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    Description
    JCS Solutions LLC (JCS) is seeking a Sr. Scientific Support Engineer to support our customer at the National Institute of Child Health and Human Development (NICHD), Information Resource Management Bureau (IRMB), working on our IT Support Services team. This role participates as a member of our Scientific Support team, which provides End User Support (EUS) services for the scientific research community.

    Key Responsibilities:
    • Provide technical support and analysis for scientific network systems and components, LAN/WAN communications, and transmission systems.
    • Performs the installation, modification, testing, and servicing on all converged network communications equipment.
    • Effectively communicates with stakeholders, including lab personnel and IRMB oversight.
    • Provide front-facing and back-end support to scientists and doctors in a secure medical environment.
    • Support a wide spectrum of scientific applications and specialized network configurations.
    • Analyze scientific systems for security vulnerabilities and provide solutions for remediation.
    • Support other network teams with special projects, as needed.
    • Support various scientific applications (see position and desired requirements for details)
    Position Requirements:
    Must be able to autonomously administer or use the following technologies:
    • Windows 10 & 11 with knowledge of legacy systems like XP and Windows 7, Mac OS9 and OSX (All versions Ventura)
    • Adobe Acrobat DC
    • Adobe Creative Cloud
    • Active Directory (relating to desktops)
    • JAMF (relating to desktops)
    • ServiceNow
    • Microsoft Office for Windows and Mac
    • O365 and Microsoft Teams
    • Reimaging and Deployment - SCCM & DEP, Hardware and software troubleshooting and installation for Mac and PC
    • Linux OSs
    • VMware Fusion
    • Oracle Virtual Box
    • TCP/IP Configuration (on host), DHCP and Static IP reservation addressing (on host)
    • VPNs (setup, troubleshooting, and configuration on the host)
    • RDP
    • Bomgar
    • Teamviewer
    • LogMeIn
    Desired Skills and Experience:
    • Administering or using Windows Server , MS-DOS, SmartSheets, Citrix, Security applicatioons (Tenable, Cylance, Forescout, SCCM, BigFix, Cisco NAC console), and Skype for Business.
    • Exceptional understanding and autonomy with the following hardware and/or software providers: Biowulf, Zeiss, Leica, Bio-RAD, Thermo Scientific, Li-Cor, and/or Olympus.
    • Familiarity with the following vendors like AB Applied Biosystems, Agilent BioTek, Nexcelom BioScience, Azure Biosystems, Covaris, Illumnia, Molecular Devices, Amersham Biosciences.
    • Advanced knowledge of any of the following software: Zen / Zen Lite, FileMaker Pro, Anaconda, DNAstar, Ape, Aperio Imagescope, Cell Profiler, Cytoscape, FlowJo, Fiji, Graphpad Prism, IGV, Image J, IPA, JMP, Latex, Licor, Loupe Cell Browser, Matlab, PClamp, Photoshop, PyMol, SAS, SPSS, R-Studio.
    • Awareness or some knowledge of any of the following: REES systems, Seimens Systems, Mini Anaconda, Aviris, Amira, BD Accuri, Bi, Coral Draw, Cygwin, Datavyu, DragonSpeak/Dragon Naturally Speaking Premium, Fiji ImageJ, Igor, Illustrator, Imaris, Inspire, Mendeley, Metamorph, Putty, Sigmaplot, Simulink, MathCAD and AutoCAD.

    About JCS Solutions LLC:

    JCS Solutions LLC is an IT Government Contracting company dedicated to providing the highest quality of services and solutions. Our employees enjoy a work culture that promotes innovation, and we've been certified as a Great Place to Work four years in a row

    JCS Solutions LLC benefits include 401k retirement plans, paid time off, health insurance, dental insurance, vision insurance, life insurance, long term disability, short term disability, and opportunities for professional development.

    It is JCS's policy to promote equal employment opportunities. All qualified applicants will receive consideration for employment without regard to sex, race, color, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

    All successful candidates must be COVID-19 vaccinated.

    If you require additional accommodation, please contact us

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