- Role: Cisco UC Engineer
- Experience: 3-5 years
- Location: Salt Lake City, UT
- Duration : 12+ Months
- Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies.
- Problem management, Incident management, and Change Management.
- Creates accurate project specifications.
- Drive proof of concepts to test new capabilities and technologies.
- Management and coordination of vendor and third-party escalation support.
- Provide technical input to create, maintain and implement content and standards.
- Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
- Works on prioritized/assigned features for ongoing sprints.
- Proficient with Voice, Video and WebEx technologies.
- Bachelor's Degree in computer science, computer science engineering, or related experience .
- Up to 4 years of experience with voice video and Cisco Webex platform on and off premise.
- Experience with a Cisco Cloud Collaboration tools and VoIP Protocols.
- Cisco Cloud Collaboration Technologies
- Hybrid Calendar
- WebEx App formerly known as " WebEx Teams "
- Video Conferencing (Cisco TelePresence)
- Room OS 11
- Cloud Calling
- Control Hub Administration
- Site Service Administration
- Jabber
- VoIP Protocols such as SIP, MGCP and SCCP
- Video Devices i.e., Cisco Room Series Room OS11, Desk Pro
- Microsoft Exchange / Active Directory / Outlook/ Teams
- Analytical skills and technical knowledge to take on service problems of moderate to high complexity
- Able to decipher VoIP, Video and Webex topologies
- Previous Microsoft Teams experience
- Previous Scripting and Automation experience
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Cisco Unified Communications - West Valley City, United States - Technologent
Description
The Opportunity: We are seeking an experience Cisco Communications Engineer for a long-term client project in Salt Lake City, Utah. This role will contribute to the design, build, improvement and integration of infrastructure required to support the Meeting Tech business portfolio or infrastructure platform in terms of robustness, scalability, availability and efficiency.Technologent is a Global Provider of Edge-to-EdgeSM Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.
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