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    Director, Unified Communication and Collaboration - San Francisco, CA, United States - University of California - San Francisco Campus and Health

    University of California - San Francisco Campus and Health
    University of California - San Francisco Campus and Health San Francisco, CA, United States

    2 weeks ago

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    Description

    Director, Unified Communication and Collaboration

    IT Voice Systems

    Full Time

    76936BR

    Job Summary

    The Unified Communication and Collaboration Director sets and leads the university's digital work productivity experience. Leads the strategy, architecture, design, and management of enterprise communication and collaboration technologies and services across the university. Delivers innovative, best-in-class technology, tools, and service designs to enhance teaching, healthcare, research, operational reliability, and productivity for a diverse range of university stakeholders who use collaboration and communication tools and general-use, IT-managed learning spaces and conference rooms as part of achieving mission goals. Establishes governance for unified communication and collaboration technologies through the implementation of standards, procedures, and quality measures. Provides direct and accountable leadership to ensure security best practices and compliance with university policies are consistently achieved. As part of the senior IT leadership team, models and cultivates culture, values, and behaviors.

    The final salary and offer components are subject to additional approvals based on UC policy.

    To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search

    Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

    For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

    To learn more about the benefits of working at UCSF, including total compensation, please visit:

    Department Description

    This role is the senior leader of the Unified Communication and Collaboration organization and reports to the Vice President of Infrastructure Services. The unified communication and collaboration organization is a critical part of Infrastructure Services and the UCSF Information Technology organization. The team provides essential and emergency communication and collaboration IT services supporting UCSF's healthcare, education, and research missions

    Required Qualifications

    • Bachelor's degree in a related area and/or equivalent experience/training.
    • Typically 8-10 years of experience managing an information technology organization.
    • Extensive experience managing technical staff.
    • Strong leadership and staff development skills.
    • Demonstrable experience building and managing successful projects and technical teams.
    • Extensive or advanced knowledge of the subject area sufficient for strategic planning, technology assessment, and direction.
    • Experienced in leading change management activities and managing their impact across multiple units or departments.
    • Knowledge of security best practices as well as encryption.
    • Uses and applies advanced Information Technology principles, theories, and concepts to manage and provide solutions to more complex and multi-dimensional problems.
    • Requires an in-depth knowledge of the applications programming development function and a broad knowledge of the IT organization.
    • Requires the ability to gather, organize, and analyze data in the completion of diverse functional assignments.
    • Is able to resolve issues using established parameters and own judgment.
    • Experience in the management of ongoing technology infrastructure acquisition and expansion, including the identification and integration of suitable emerging technologies.
    • Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
    • Ability to understand the process involved in adapting, integrating, and modifying existing programs or vendor-supplied products for use within a large and complex technical environment.
    • Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication.

    Preferred Qualifications

    • Advanced degree preferred.
    • ITIL
    • Unified Communication and Collaboration Technical Certifications

    About UCSF

    The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

    Pride Values

    UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

    In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at Join us to find a rewarding career contributing to improving healthcare worldwide.

    Equal Employment Opportunity

    The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Organization

    Campus

    Job Code and Payroll Title

    000668 INFO SYS MGR 2

    Job Category

    Supervisory / Management

    Bargaining Unit

    99 - Policy-Covered (No Bargaining Unit)

    Employee Class

    Career

    Percentage

    100%

    Location

    Mission Center Building (SF)

    Shift

    Days

    Shift Length

    8 Hours

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