Assistant Director of Operations - San Francisco, United States - University of California San Francisco

Mark Lane

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Mark Lane

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Description

Under the general direction of the Executive Director of Finance, Administration and Operations, The Assistant Director of Operations is responsible for the development and implementation of internal practices and systems and will contribute to the development of the organization's operational strategy to support Health and Campus operations.

They will lead and provide operational management of multiple campus site office locations, and their primary responsibility will be to oversee the day-to-day operations of the department, manage a team of Administrative Officers and Executive Assistants including employee engagement, event management, and provide leadership on designated department projects.


The Assistant Director of Operations will work closely with Finance, Administration & Operations leadership to contribute to UCSF Real Estate programs and initiatives, aligning them with campus-wide strategic priorities.

They are an integral member of Finance, Administration and Operations team providing leadership and customer service to the multiple units within UCSF Real Estate and work in collaboration with other administrative team members.

They will use their skills as a seasoned and experienced administrative operation professional to manage, plan and administer the operations of UCSF Real Estate.

This role demands strong independent decision-making, organizational skills, initiative, the capacity to prioritize tasks accurately and autonomously, sensitivity, adeptness in interacting with diverse personalities, and the ability to perform effectively under pressure amidst competing demands.

Advanced technical proficiency, meticulous attention to detail, effective time management, and the capability to work efficiently with mínimal supervision are essential requirements.


A key role is to ensure sound information is communicated for effective decision making by the Executive Director of Finance, Administration & Operations regarding policy and resource allocations to units within the department.

This position requires thorough knowledge of University policy and regulations, high-level analysis and evaluation of complex materials and issues, and consultation with a variety of University and outside personnel.


Specific responsibilities include:

  • Provide oversight of UCSF Real Estate Operations procedures, systems, and strategies in collaboration with the FAO leadership team, and administrative assistants.
  • Support staff hiring, onboarding, mentoring, professional development, supervision, and offboarding.
  • In support of the Executive Director, participate in budget management functions.
  • Work collaboratively with FAO leadership in planning, project management, and implementing strategies across programs and initiatives within the department.
  • Development of business and staffing plans, setting department standards and practices; ensuring sound fiscal management and compliance with university policies; and communicating policy and procedural information.
  • Contribute to FAO's strategic planning and coordinate with others to align activities within this plan.
  • Contribute to cultivating and sustaining an inclusive work environment.
  • Contribute to a culture of professional development for staff.
  • Being proactive in assuming responsibility for tasks and overseeing them to completion with mínimal guidance, while discerning when to seek assistance and escalate concerns, is essential.
  • Proven experience in team management, with a notable track record in mentoring and fostering professional growth.
  • Effective collaborative leadership, mentoring, and managerial capabilities.
  • Ability to function adeptly both collaboratively and independently, exercising sound judgment and handling sensitive and confidential matters.
  • Experience in managing departmental budgets.
  • Comfort with processes of organizational change and a history of facilitating such change.
  • Robust administrative skills, fostering collaborative efforts with fellow university administrators.
  • Advanced project management proficiencies encompassing leadership, problemsolving, analytical thinking, and sound judgment.
  • Indepth comprehension of the nuances of university environments, with a knack for identifying opportunities for crosscampus collaboration.
  • Exceptional oral and written communication abilities, including strong interpersonal and presentation skills.
  • Thorough understanding of timelines, milestones, and deliverable deadlines.
  • Highly organized individual with proficient documentation and process management skills.
  • Advanced technical proficiencies.


For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.


Department Description

  • The organization of UCSF Real Estate is focused on the development, planning, delivery, and management of physical space for UCSF. Key responsibilities include a unified approach to oversee the active UCSF growth pla

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