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    VOIP and Unified Communications Specialist - West Valley City, United States - Piper Companies

    Piper Companies
    Piper Companies West Valley City, United States

    1 week ago

    Default job background
    Description
    Zachary Piper Solutions is currently seeking a VOIP and Unified Communication Specialist

    who will support a government contract located in Hill Air Force Base, UT

    Responsibilities for VOIP and

    Unified Communication Specialist:

    • Conduct network and telecommunications system incident investigation.
    • Monitor DoD-wide voice/video support hardware and services (legacy and current offerings): Voice telephony switching on Unclassified and Classified networks, mobile flyaway kits, Voice Internet Service Provider (VISP), and Video Teleconferencing (VTC) systems.
    • Maintain, troubleshoot, document and repair network devices to include phone systems, call managers, VTC's, network infrastructure and trunk circuits.
    • Analyze network and telecommunications alarms and identify potential issues/solutions.
    • Identify, recommend, and implement simple solutions for smooth continuing operation of the DISN network as capacity needs change.

    Qualifications for VOIP and Unified Communications Specialist:

    • - 4 years of relative experience
    • Secret Clearance
    • Security +
    • Proficiency in two or more of the following: TDM telephone switches, VoIP, Call Manager, VTC systems
    • Competency in two or more of the following devices/vendors: CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, Session Boarder Controllers (SBC), H.323 endpoints.
    Compensation for the VOIP and

    Unified Communication Specialist:
    $50,000 - $100,000 *Depending on Experience.
    Cigna Medical, dental, vision, 11 Holiday, 401k, 2-week PTO

    #LI-SH2


    Key Words:
    Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving, tickets,

    analytical, devices, servers, computers, application systems, shift work, tickets, VOIP, Call manager, Call center, VTC, VTCs, Cisco, Juniper, Internet, Routers, Switches, Flyaway kits, Networks, Telecom, Telecommunication, NOC, VISP, Computer, Phone, Circuits,
    #J-18808-Ljbffr
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