- Respond to customer inquiries and requests via phone, email, chat, or in person
- Address product issues, including enrollment, billing, and renewals
- Research and resolve customer complaints efficiently and professionally
- Process customer transactions accurately and securely
- Promote and explain product benefits and programs
- Maintain detailed records of customer interactions
- Uphold company policies and procedures
- Excellent communication skills (Verbal and Written)
- At least three years of experience with phone and email support for products (solving problems that are not black & white - may take days to solve due to research to find answer)
- External client facing
- Call center environment experience
- Strong problem solving skills
- Customer Service/Product service experience
- Critical/Analytical thinking
- Reading Comprehension
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customer support rep
14 hours ago
Mohawk Industries Inc Dallas, United StatesJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. · Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, ...
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customer support rep
1 day ago
Dal-Tile Corporation Dallas, United States Paid WorkJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. · Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, w ...
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National Account Product Support Rep
2 weeks ago
Doosan Bobcat Dallas, United StatesAt Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the world a better place. Join our team today and start building your career with a world ...
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architectural rep internal support
1 day ago
Dal-Tile Corporation Dallas, United States Paid WorkJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. · Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, w ...
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Commercial Sales Rep Support
1 day ago
Daltile Dallas, United States Full timeDal-Tile is seeking a dynamic Commercial Customer Support Rep. As the Commercial Customer Support Rep you will increase commercial sales in designated sales territory by calling on Architects, Designers and National Accounts for the purpose of obtaining proprietary specifications ...
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Customer Product Support Rep
3 weeks ago
Planet Technology Dallas, United StatesPlanet Technology has partnered with a Dallas area firm to locate a customer product support representative for a contract to hire role. · This is a hybrid role and does require attendance in the office at least 2 days a week. · The Product Support Representative will be the fr ...
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Architectural Rep Internal Support
1 day ago
Daltile Dallas, United States Full timeDal-Tile is seeking a dynamic Architectural Rep with Internal-Support. As the Architectural Rep Internal Support, you will increase commercial sales in designated sales territory by calling on Architects, Designers, and National Accounts to obtain proprietary specifications for D ...
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Customer Support Rep I
3 weeks ago
CornerStone Staffing Fort Worth, United States TempDo you have experience working with customers, handling heavy inbound calls, and working in the medical field? CornerStone Staffing is seeking candidates that will assist with schedule refills, patient updates, and healthcare assistance. · If you have this experience, APPLY TODA ...
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Administrative Support Rep
2 weeks ago
D.H. Pace Company, Inc. Coppell, United StatesJob Description · Job DescriptionDH Pace Company, Inc. aspires to hire an Administrative Invoicing Support Representative in Coppell, TX. In this role, you will perform billing functions as well as other administrative and customer service job responsibilities. If you are a detai ...
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Administrative Support Rep
2 weeks ago
D.H. Pace Company, Inc. Coppell, United StatesJob Description · Job DescriptionDH Pace Company, Inc. aspires to hire an Administrative Invoicing Support Representative in Coppell, TX. In this role, you will perform billing functions as well as other administrative and customer service job responsibilities. If you are a detai ...
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USA-Field Technical Support Rep-2
3 weeks ago
US Tech Solutions Hurst, United States Contract· Job Description : · • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. · • Assist with infrastructure projects and assignments. · • Participate in basic monitoring and routine troubleshooting of infrastructure systems. · ...
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HVAC Technical Support Rep
3 weeks ago
Carrier Enterprise Carrollton, United StatesCarrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment, as well as a full-line of aftermarket parts, supplies, and accessories. CE has ...
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National Support Center Rep
2 weeks ago
Six Flags, Corp. Arlington, United StatesSummary: The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the cou ...
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Banking Customer Service Rep
2 weeks ago
CornerStone Staffing Dallas, United States TempCornerStone Staffing has partnered with a local financial Institution and is seeking a Banking Customer Service Rep. If you have previous banking experience and love supporting a team we want to hear from you APPLY TODAY to start a CAREER · Job Title: Banking Customer Service Rep ...
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Medical Sales
1 day ago
Medsurg Sales Staffing Dallas, United States PermanentMedsug Sales Staffing *** medical sales jobs *** medical sales recruiters · Description: A major medical device manufacturer is looking to fill a "Sales Representative" position. The company offers a generous base salary and unlimited commission plan plus bonuses, kickers and co ...
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Branch Operations Manager
3 weeks ago
IES Communications Dallas, United States Full timeJob Description · CURRENT EXPERIENCE IN A LOW VOLTAGE INTEGRATION CAPACITY IS A MUST FOR THIS ROLE · Job Summary : · The Branch Manager has overall branch responsibility for profit, loss, sales and operations. The Branch Manager is the manager that coordinates the activities of ...
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Outside Sales Executive
4 days ago
Hobson Associates Dallas, United StatesOutside Sales Executive: Hunter: Train with a CEO · Join the vibrant team at this cutting-edge IT services provider Offering innovative tech solutions and a fantastic work culture. Cyber Security-as-a-Service, IT Consulting, Fractional Leadership Services, Security Compliance Ser ...
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Canvassing Manager
4 days ago
Momentum Solar Dallas, United StatesMomentum Solar is a premier residential solar provider with offices in multiple states throughout the nation. Founded in 2009, Momentum has grown exponentially over the past decade. Completing over 55,000 installs, with over 2,000 employees, and an A+ BBB rating. As an engineerin ...
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National Sales Manager
1 day ago
HiEnd Accents Dallas, United StatesNATIONAL SALES MANAGER JOB DESCRIPTION · For over 17 years, HiEnd Accents has been creating designer bedding and home decor. Our customers love our unique designs across a wide range of styles and everyday luxury price point. We sell on both a wholesale as well as retail basis. · ...
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Smith+Nephew Dallas, United States Full timeAssociate Sales Representative, Sports Medicine (Dallas, TX) · Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. · As an Associate Sales Representative (ASR), you will be a product consultant in the Sports Medicine product po ...
Customer Product Support Rep - Dallas, United States - Planet Technology USA
Description
Planet Technology has partnered with a Dallas area firm to locate a customer product support representative for a contract to hire role.
This is a hybrid role and does require attendance in the office at least 2 days a week.
The Product Support Representative will be the friendly face (or voice) of our clients organization, providing exceptional service to clients and members and ensuring their satisfaction. You will be the first point of contact for clients and members, addressing their inquiries, concerns, and requests. If you thrive in a fast-paced environment and enjoy building relationships with people, then this role is for you
Responsibilities:
Qualifications:
Interested candidates can apply directly to this link or send a resume to Samantha Clements (-)