- Answer phone for any incoming calls, maintain service levels emphasizing service or product features and benefit.
- Reach out by phone, email and/or mail to ensure all customer related inquiries received via mail, email is clearly documented upon receipt as assigned.
- Open New Account Enrollments in JHA- mail out Welcome Packets for new Customers, process Account Maintenance and Perform Customer Identification through OFAC/CIP verification process for account opening (new enrollment). Capturing of accurate and complete information
- Other duties as needed
- HS Diploma Required
- 1+ years of experience in banking industry including ACH, payment processing, data entry and customer service
- Soft credit check required
- Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), required
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Banking Customer Service Rep - Dallas, United States - CornerStone Staffing
Description
CornerStone Staffing has partnered with a local financial Institution and is seeking a Banking Customer Service Rep. If you have previous banking experience and love supporting a team we want to hear from you APPLY TODAY to start a CAREER
Job Title: Banking Customer Service Rep
Location: Dallas, TX
Schedule: Monday-Friday, 9 AM - 4PM - 35 hours per week TEMP
Pay: $21.00+/hour DOE
Responsibilities
Job Requirements: