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    Luxury Customer Service Rep - Dallas, United States - CornerStone Staffing

    CornerStone Staffing
    CornerStone Staffing Dallas, United States

    3 days ago

    CornerStone Staffing background
    Description

    Job Description

    Job Description
    CornerStone Staffing has partnered with a luxury jeweler/retailer and is seeking a high end Customer Service Representative for a DIRECT HIRE opportunity
    This is a Direct Hire position with a world renowned company offering a competitive base salary, 16 paid vacation/personal days, 100% company paid medical/dental benefits, 401k match, paid parking Downtown and more Join a company who is invested in your future


    Job Title: Luxury Customer Service Rep


    Location: Dallas, TX


    Pay: $41,000 to $50,505/annually (depending on experience)


    Job Description:
    The Customer Service Associate represents the company in a positive and professional manner while providing superior quality service that furthers the client experience via phone interaction
    Central point of communication between all departments within the Dallas Service Center regarding jewelry servicing, as well as the National Call Center
    Handling high volume inbound calls from consumers and jewelers
    Demonstrates strong product knowledge and understanding of the after sales service process
    Order entry and invoicing
    Continues to learn new product knowledge
    Process payments
    Updates consumer's information
    Answers customers questions and addresses their concerns regarding the servicing of their product


    Qualifications:
    Minimum 5 years experience in Customer Service Call Center
    Stable job history
    Excellent written and verbal communication skills
    PC literacy
    Data entry skills
    MS Office
    Excellent Interpersonal skills via phone
    Strong organizational skills


    Application Process Includes:
    Drug testing
    Background check
    Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

    CornerStone currently has 11 offices across the Metroplex to serve your needs.

    If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity

    Company Description

    CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991.

    We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r
    \r
    CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity
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