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    Customer Service Rep/Office Administrator - Dallas, United States - Multimedia Solutions Group, Inc.

    Multimedia Solutions Group, Inc.
    Multimedia Solutions Group, Inc. Dallas, United States

    2 days ago

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    Description

    Job Description

    Job DescriptionMultimedia Solutions, Inc. was established in 1983. From the beginning, our goal was and continues to be, to provide homeowners and businesses with exceptional industry expertise and the best-in-class solutions for all of their multimedia and security needs. We offer a wide range of system solutions to fit into any budget and provide custom design services for projects ranging from simple yet sophisticated to extravagant and luxurious. We fully manage and coordinate all aspects of our projects from start to finish; this includes Design, Engineering, Programming, Installation, and Servicing.

    We are expanding and looking to add a Project Coordinator to our Farmers Branch office. We would prefer someone with experience in dispatch, customer service and accounts receivable.

    Responsibilities:
    • Scheduling and dispatching multiple crews
    • Coordinating with builders and homeowners to accurately schedule service calls, low voltage, security, and audio video installs
    • Upholding billing procedures and assisting with receipt of customer payments
    • Answering phones in an often busy environment
    • Greeting clients at the door
    • Other administrative duties and paperwork for managers
    • Assisting with data entry, filing and other clerical duties
    Desired Skills and Experience:
    • Minimum 2 years of relevant customer service/administrative experience, with knowledge of Audio/Video or construction industry preferred
    • Must possess excellent verbal and written communication skills
    • Strong computer skills, knowledge of database software, Microsoft Office, email and electronic calendar systems with the ability to learn new programs
    • Must have strong organization skills and the ability to manage multiple tasks, projects, and personnel and be able to adapt and shift priorities.
    • Self-sufficient, self-motivated, organized, reliable and punctual. Self-starter with the ability to maximize efforts daily, without daily supervision.
    • Professional Demeanor and good people skills.
    **This is a full time position - please do not apply if you are in school or are not available for regular Monday-Friday 8-5 hours.
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