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    Construction Scheduler/Customer Service Rep/Office Admin - Dallas, United States - Multimedia Solutions Group, Inc.

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    Job Description

    Job DescriptionMultimedia Solutions, a proven leader in designing and building innovative Audio, Video and Automation solutions, is seeking to add a Front Office Administrator to our Farmers Branch office. We would prefer someone with experience with dispatch, customer service and accounts receivable.

    Responsibilities:
    • Scheduling and dispatching multiple crews
    • Coordinating with builders and homeowners to accurately schedule service calls, low voltage, security, and audio video installs
    • Upholding billing procedures and assisting with receipt of customer payments
    • Answering phones in an often busy environment
    • Greeting clients at the door
    • Other administrative duties and paperwork for managers
    • Assisting with data entry, filing and other clerical duties
    Desired Skills and Experience:
    • Minimum 2 years of relevant customer service/administrative experience, with knowledge of Audio/Video or construction industry preferred
    • Must possess excellent verbal and written communication skills
    • Strong computer skills, knowledge of database software, Microsoft Office, email and electronic calendar systems with the ability to learn new programs
    • Must have strong organization skills and the ability to manage multiple tasks, projects, and personnel and be able to adapt and shift priorities.
    • Self-sufficient, self-motivated, organized, reliable and punctual. Self-starter with the ability to maximize efforts daily, without daily supervision.
    • Professional Demeanor and good people skills.


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