- Respond to customer inquiries and requests via phone, email, chat, or in person
- Address product issues, including enrollment, billing, and renewals
- Research and resolve customer complaints efficiently and professionally
- Process customer transactions accurately and securely
- Promote and explain product benefits and programs
- Maintain detailed records of customer interactions
- Uphold company policies and procedures
- Excellent communication skills (Verbal and Written)
- At least three years of experience with phone and email support for products (solving problems that are not black & white - may take days to solve due to research to find answer)
- External client facing
- Call center environment experience
- Strong problem solving skills
- Customer Service/Product service experience
- Critical/Analytical thinking
- Reading Comprehension
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Customer Product Support Rep
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Planet Technology USA Dallas, United StatesPlanet Technology has partnered with a Dallas area firm to locate a customer product support representative for a contract to hire role. · This is a hybrid role and does require attendance in the office at least 2 days a week. · The Product Support Representative will be the fr ...
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National Account Product Support Rep
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Doosan Bobcat Dallas, United StatesAt Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the world a better place. Join our team today and start building your career with a world ...
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Administrative Support Rep
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Administrative Support Rep
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D.H. Pace Company, Inc. Coppell, United StatesJob Description · Job DescriptionDH Pace Company, Inc. aspires to hire an Administrative Invoicing Support Representative in Coppell, TX. In this role, you will perform billing functions as well as other administrative and customer service job responsibilities. If you are a detai ...
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HVAC Technical Support Rep
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Carrier Enterprise Carrollton, United StatesCarrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment, as well as a full-line of aftermarket parts, supplies, and accessories. CE has ...
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Remote Sales Representative
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Conexwest Shipping Containers Dallas, United StatesThis is a remote position. · About us · As the leading supplier of standard and modified storage containers in Northern California, Conexwest designs and fabricates specialty containers of all types. Our specialty workforce are extremely versed in creating habitable specialty con ...
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National Support Center Rep
2 days ago
Six Flags, Corp. Arlington, United StatesSummary: The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the cou ...
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Customer Support Rep I
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CornerStone Staffing Fort Worth, United States TempDo you have experience working with customers, handling heavy inbound calls, and working in the medical field? CornerStone Staffing is seeking candidates that will assist with schedule refills, patient updates, and healthcare assistance. · If you have this experience, APPLY TODA ...
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USA-Field Technical Support Rep-2
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US Tech Solutions Hurst, United States Contract· Job Description : · • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. · • Assist with infrastructure projects and assignments. · • Participate in basic monitoring and routine troubleshooting of infrastructure systems. · ...
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Commercial HVAC Manufacturer Rep Manager
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Lennox International Dallas, United StatesCompany Overview · WHO WE ARE · Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our re ...
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Banking Customer Service Rep
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CornerStone Staffing Dallas, United StatesCornerStone Staffing has partnered with a local financial Institution and is seeking a Banking Customer Service Rep. If you have previous banking experience and love supporting a team we want to hear from you APPLY TODAY to start a CAREER · Job Title: Banking Customer Service Rep ...
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Senior Advisory Operations Analyst
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GuideStone Financial Resources Dallas, United StatesExperience GuideStone · We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship. · What We O ...
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Area Sales Manager
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Price Industries Dallas, United StatesAt Price Industries, innovation converges with excellence in HVAC solutions, propelling us as a foremost global leader in air distribution. Our commitment resonates in nurturing a dynamic workplace, igniting talent and fostering the growth of transformative ideas. Presently, we a ...
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Outside Sales Representative
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Corporate Connections LLC Dallas, United StatesJob Purpose: · This role is based in Dallas, Texas. The candidate must be bilingual in English and Spanish. · The Outside Sales Rep. is pivotal in building and maintaining relationships with our clients. This role is a platform to showcase your B2B sales expertise by developing ...
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Pharmaceutical Sales Representative Texas
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Top Tech Talent Dallas, United StatesNeed top performing pharma sales reps with experience selling into oncology. · The ideal candidate: · Must have pharmaceutical sales experience as a rep (not medical device) That has experience calling on oncology selling a supportive care product. · Responsibilities:Oncology ...
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Technical Baking Rep II
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Dawn Foods Dallas, TX, United StatesDawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise th ...
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Sales Associate
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Third Bridge Dallas, United StatesJob Description · What will you do? · Third Bridge has even bigger growth ambitions, and as our new Sales Associate, you'll help us achieve these. Working closely with Sales reps and managers, you'll prospect new account opportunities and thoroughly research these. Using a variet ...
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Manager, Community Affairs
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McDonald's Dallas, United StatesMcDonalds North America Impact Team is seeking a manager, Community Affairs, supporting the companys Dallas and Nashville field offices. The role will report to the Director, Government Relations. The Manager will serve as the community affairs rep Field, Manager, Office, Restaur ...
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Sales Manager
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Total Quality Logistics Dallas, United StatesAbout the role: · As a new Sales Manager for TQL, you will be leading a mid-to-large team of highly motivated logistics sales representatives, responsible for driving revenue and providing unmatched service to our customers. This is a highly competitive, transactional sales indus ...
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Banking Customer Service Rep
5 days ago
CornerStone Staffing Dallas, United States TempCornerStone Staffing has partnered with a local financial Institution and is seeking a Banking Customer Service Rep. If you have previous banking experience and love supporting a team we want to hear from you APPLY TODAY to start a CAREER · Job Title: Banking Customer Service Rep ...
Customer Product Support Rep - Dallas, United States - Planet Technology
Description
Planet Technology has partnered with a Dallas area firm to locate a customer product support representative for a contract to hire role.
This is a hybrid role and does require attendance in the office at least 2 days a week.
The Product Support Representative will be the friendly face (or voice) of our client's organization, providing exceptional service to clients and members and ensuring their satisfaction. You will be the first point of contact for clients and members, addressing their inquiries, concerns, and requests. If you thrive in a fast-paced environment and enjoy building relationships with people, then this role is for you
Responsibilities:
Qualifications:
Interested candidates can apply directly to this link or send a resume to Samantha Clements (-)