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Arlington

    National Support Center Rep - Arlington, United States - Six Flags, Corp.

    Six Flags, Corp.
    Six Flags, Corp. Arlington, United States

    3 weeks ago

    Default job background
    Description

    Summary:
    The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country


    Availability:

    • Applicants MUST be available to work shifts from 11 AM - 8 PM
    • Minimum availability of Friday, Saturdays, and Sundays required
    • This is NOT a remote position.
    • Applicants MUST be 18+ years of age.

    You'll contribute to our mission by:

    • Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service
    • Talking with guests and answering questions regarding park policies and procedures
    • Resolving guest complaints and concerns in a friendly and professional manner

    You'll do it with your:

    • Proficiency in computer skills in Microsoft Office and Windows OS are required
    • Basic to intermediate Salesforce's experience
    • Ability to communication via phone, chat and email to resolve concerns
    • Strong work ethic, attention to detail, and a commitment to safety
    • Ability to interact in a professional and positive manner
    • Problem-solving skill
    • Excellent written and verbal communication skills
    • Sense of urgency and fun
    • Friendly, outgoing personality, and ability to address guest concerns with empathy
    • Ability to read, speak, write, and understand the English language
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